Remote Customer Service Agent
VirtualVocationsBurbank, California, United Statesjob_description.job_card.30_days_ago
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job_description.job_card.job_description
A company is looking for a Customer Service Representative - Remote.
Key Responsibilities
Handle inbound calls regarding claims inquiries, providing clear and empathetic support
Apply knowledge of the claims process to resolve customer questions accurately
Record detailed notes of customer interactions in the processing database
Required Qualifications
High School Diploma required
1 - 2 years of previous call center / customer service experience required
Strong empathy and patience in customer interactions
Ability to actively listen and provide thoughtful solutions
Comfortable working in a customer-focused environment
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Customer Service Agent • Burbank, California, United States
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