Multi Vendor Region Service Engineer - Siemens CT (RELOCATION and SIGN-ON BONUS)

Multi Vendor Region Service Engineer - Siemens CT (RELOCATION and SIGN-ON BONUS)

Join to apply for the Multi Vendor Region Service Engineer - Siemens CT (RELOCATION and SIGN-ON BONUS) role at GE HealthCare

Multi Vendor Region Service Engineer - Siemens CT (RELOCATION and SIGN-ON BONUS)

1 day ago Be among the first 25 applicants

Join to apply for the Multi Vendor Region Service Engineer - Siemens CT (RELOCATION and SIGN-ON BONUS) role at GE HealthCare

Job Description Summary

A Region Service Engineer is expected to demonstrate both technical & functional leadership in their modality while keeping engaged with local business priorities. Serving as Consulting Engineer and Decision Support for the Market Teams they support. This will, at times, include direct onsite support as circumstances call for. The objective however is preventative. Development of local Market FE's is essential for success. Keeping in tune with both Market & Product changes and making recommendations to Leadership to respond. This territory is focused on The Central Florida Region expanding into the Southeast Region. Must reside or be willing to relocate within territory. Relocation support is available for out-of-state candidates.

Job Description Summary

A Region Service Engineer is expected to demonstrate both technical & functional leadership in their modality while keeping engaged with local business priorities. Serving as Consulting Engineer and Decision Support for the Market Teams they support. This will, at times, include direct onsite support as circumstances call for. The objective however is preventative. Development of local Market FE's is essential for success. Keeping in tune with both Market & Product changes and making recommendations to Leadership to respond. This territory is focused on The Central Florida Region expanding into the Southeast Region. Must reside or be willing to relocate within territory. Relocation support is available for out-of-state candidates.

A signing bonus is also available as part of the total offer package.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities :

• Key linkage between Region technical performance and USCAN Technical Support.
• Oversee systemic process of field response to proactive, system-generated alerts.
• Provide feedback on remote technical support to customers.
• Drive dependence upon remote tools such as RSvP, SynerGE, "Gameplan" and CHU process to drive service effectiveness and limit onsite trips.
• Support Field Engineers utilizing innovative technology solutions to drive productivity and quality.
• Be part of an integrated "One Service" response team within the field to include regular on-site, face-to face engagement with Market Teams to support installations and customer escalations (CSOs) as appropriate.
• Contribute knowledge to and help maintain the current KMS (Knowledge Management System) while driving innovation to develop tomorrow's tools.
• Contribute to the improvement of productivity tools through idea generation, workout attendance, and small projects as required, including focus on material spend efficiency.
• Act as change agent / field "expert" for these programs and monitor New Product Introduction product performance developing credibility with Product Engineering along the way.
• Gather data and share information with Product Operations and Modality Engineering groups to drive product ease of serviceability.
• Identify field process improvements that drive first call resolution excellence.
• Support field-based technical training and instructor lead training at HCI as needed and drive use of remote diagnostic troubleshooting tools to qualified field personnel; fulfill role as Adjunct / Coach / Expert within a Region.
• Be supportive of Service of Tomorrow strategy deployment.
• Drive meaningful reductions in "Time To Up", "Hours Applied" and "Material Consumed" per capita IB vs peer regions.

Required Qualifications

Unique To Siemens CT RSE's

We expect all employees to live and breathe our behaviors : to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided : Yes

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Hospitals and Health Care

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