Senior Manager, Medical Case Management

Ryan White Kentucky Care Coordinator Program (KCCP) Senior Manager, Medical Case Management

The Ryan White Kentucky Care Coordinator Program (KCCP) Senior Manager, Medical Case Management is responsible for the overall operation of the Ryan White Part B support services program, which primarily includes non-medical case management, emergency support services, and medication assistance through the Kentucky AIDS Drug Assistance Program (KADAP) for people living with HIV (PLWH) in the KIPDA Region of Kentucky. This position includes programmatic reporting and policy management, large-scale case management supervision, financial oversight of the program grant, and ensuring compliance with all state and federal requirements. The Senior Manager, Medical Case Management reports directly to the Ryan White Part B Program Director.

Essential Duties and Responsibilities :

• Oversee day-to-day administration of a multi-million-dollar Ryan White Part B grant, supporting approximately 3,000 eligible clients in the KIPDA region.
• Supervise a team of four managers and approximately forty Medical Case Managers.
• Lead weekly priority-setting meetings with the Program Director and management team, using client-level assessment reports to drive strategy and focus.
• Ensure case management workflow complies with state-mandated caseload standards.
• Monitor performance indicators (care plans, referrals, service delivery) to ensure alignment with state and federal benchmarks.
• Collaborate with the financial team to review monthly financial reports and ensure timely submission to the university and appropriate state and federal agencies.
• Support the Program Director in the development and implementation of quality improvement projects aimed at enhancing care delivery.
• Contribute to program quality assessments through the development and review of policies, procedures, protocols, and educational training sessions.
• Prepare and submit quarterly grant quality reports to the state.
• Partner with federal, state, divisional, and community stakeholders to collect, manage, and analyze client-level data, ensuring timely and accurate program reporting and evaluation.
• Collaborate with the KY Cabinet for Health and Family Services, Ryan White Program, and the 550 Clinic Quality Management Team to identify, develop, and facilitate training opportunities for UofL and Ryan White staff.
• Serve as the leader of the Clinical Quality Management (CQM) Board for the Part B Program and act as the interdisciplinary team representative.
• Communicate professionally and effectively with colleagues, external partners, patients, and family members, as appropriate.
• Ensure adherence to all university, state, and federal policies and procedures related to the administration of the Ryan White Part B KCCP.
• Perform other duties as assigned.

Preferred Qualifications :

Compensation will be commensurate to candidate experience. Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and / or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.

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Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208.

If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.