Manager, Supply Chain Consulting - Healthcare

Manager In Customer & Operations

The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Manager in Customer & Operations for our Consulting practice. Responsibilities include delivering process improvement and transformation projects that span all aspects of operations within a healthcare system; working as part of a team focused on solving complex operational issues utilizing market leading technology-enabled solutions and advanced analytics in conjunction with exceptional healthcare knowledge. Independently and collaboratively participate in client projects focused on improvement, optimization and transformation of processes surrounding clinical, quality, operational and financial outcomes across the different levels of healthcare services by way of conducting observations, interviews, document review, data-driven insights and process mapping. Communicate regularly with Project Managers, project teams and representatives from various functional teams, including escalating any matters that require additional analysis; work in teams assisting clients across entire care continuum; engagement teams will be involved with assessing, validating and benchmarking current operational performance and technology-enabled capabilities against healthcare leading practices and their marketplace competitors. Work and collaborate on conduct research for and perform data collection, analysis, synthesis and narrative development to support project deliverables and presentation content for both internal KPMG team and external clients. Develop high quality work products utilizing both qualitative and quantitative data as directed (written briefings, status reports, issues risks logs) for presentation to clients and demonstrate problem solving skills through critical thinking, intellectual curiosity, intellectual rigor and questioning when breaking down and analyzing complex issues and framing approaches for potential solutions. Support proposal development and other new business development activities by leveraging new and existing relationships with client business leaders; display an appreciation for the complete cycle of work and understand the impact of assignments on the overall goal of projects.

Qualifications include minimum five years of consulting experience focused on clinical or operational improvement, systems integration, or equivalent industry experience and demonstrated knowledge of the healthcare industry and functional leading practices; can relate these to specific client challenges. Bachelor's degree from an accredited college / university; preferred concentrations include Nursing, Healthcare or Business Administration, Information Technology, Biology & Life Sciences, Economics, Finance, Industrial Engineering or a related field. Progressive experience with working on teams in a lead role with experience managing projects, leading meetings, drafting status reports, tracing issues, monitoring resources, workflow analysis and design; project experiences consist of clinical, quality, financial, information technology and operational within the Healthcare industry. Experience with handling, analyzing and evaluating large data sets (Tableau, SQL, Excel, Access, Power BI) and Data Warehouse management. Proficiency with foundational consulting skills such as analytical, written and verbal communications, appropriate client presence, facilitation and presentation abilities. Strong Microsoft Office skills including Excel, Project, Word, Power Point and Visio. Ability to travel as needed. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.