Patient Access Coordinator

Patient Access Coordinator

POSITION SUMMARY / RESPONSIBILITIES

The primary responsibility is collecting, verifying, updating, and entering complete and accurate financial and demographic patient information into the computer system. Ensures the activities involving patient care appointments, procedure arrangements, follow-up visits, transportation, etc., are met in a timely fashion. Assists with other para-administrative and clerical duties in support of access services, which include pre-registration, financial screening, and patient account inquiry. Acts as a liaison between patients, physicians, and other staff members. Maintains strict confidentiality of patient information.

EDUCATION / EXPERIENCE

A high school diploma or equivalent experience is required. Prefer one year of college study or the completion of a recognized clerical vocational training program with medical terminology. Employment in the University Health Admission Department for at least one year and access management experience are preferred. Insurance industry experience and knowledge of Windows software are preferred. Designated cash handlers must successfully complete the Patient Services Cashier course and be designated as a Patient Services Cashier during the initial probationary period.

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