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NIEMANNS OFFICE MANAGER

NIEMANNS OFFICE MANAGER

Harvest MarketMattoon, IL, US
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SUMMARY

The Niemanns Office Manager is responsible for the daily store office procedures (RBO, cash counting, Human Resources / Payroll) with a high level of accuracy, honesty, and integrity. The Office Manager is involved in the training of Office Associates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Retail Billout (RBO)

  • Reconciles DSD Receiver invoices with IMS and NFI Data Transfer
  • Recaps Weekly DSD Receiver invoices and send to NFI Support Center
  • Follows up on DSD invoice cost discrepancies
  • Prints and sorts Supervalu retailer invoices
  • Reconciles vendor invoice statements for end of month
  • Reviews and verifies weekly Perishable Department invoice logs with department invoices for accuracy.
  • Sends appropriate invoices and GPA Report to Support Center
  • Maintains invoice filing system per company policy
  • Files invoices not sent to NFI Support Center

Bookkeeping

  • Responsible for company assets including safe funds, bank deposit, and cash accountability
  • Tenders and balances register tills daily
  • Maintains Customer Charges and Over / Short Logs
  • Makes daily bank and Solutran deposits
  • Balances store safe funds daily
  • Prepares bank change order for store safe
  • Completes OCR and store envelope
  • Activates and orders lottery ticket machine and lottery ticket change out
  • Prepares on-hand lottery ticket inventory and sends to NFI Support Center monthly
  • Orders and maintains inventory of postage stamps and garbage stickers
  • Balances and maintains Tidel system and equipment (Tidel stores only)
  • Balances and reconciles Restaurant registers
  • Maintain ATM, fill with money, receipt paper, and clean.
  • Human Resources / Payroll

  • Submits Associate Status Forms (new hires, rate changes, personal information, terminations, tax changes, department / job changes, transfers, etc.) by 3 p.m.
  • Assists with Associate Payroll issues
  • Maintains Store payroll
  • Runs Missed Punch Report
  • Enters Time Card Corrections and requests for time off not entered on schedule
  • Runs OT reports for Department Managers and Store Director
  • Runs Labor Reports (actual vs. budget) for Store Director
  • Runs Associate Review List for Store Director
  • Pulls Associate information as requested by Store Director
  • Runs Birthday lists for Store Director
  • Runs Tip Report for payroll department
  • Maintains Associate personnel files
  • Meets with eligible Associates on Insurance and send completed paperwork to NFI Benefits Department
  • Assists Human Resources Department with Human Resources related tasks.
  • Other Responsibilities

  • Delivers superior guest service and ensure absolute customer satisfaction
  • Learns and uses the GUEST program
  • Greet Customers. Be sincere
  • Use a smile. Project a friendly manner
  • Engage the customer in casual conversation
  • Show respect toward customers purchases
  • Thank them
  • Cashiers at registers or Customer Service Desk during busy times
  • Answers incoming phone calls using proper phone etiquette
  • Handles software and hardware equipment issues
  • Fills in for the Customer Service Manager as needed
  • Sorts and delivers mail
  • Sends store mail to NFI Support Center
  • Supervises, schedules, and trains Bookkeeping / Office Associates
  • Work within company programs, policies and procedures
  • Follows safety policies and procedures; is a safety role model
  • Other duties assigned
  • KEY ATTRIBUTES

  • Customer service skills
  • Genuine
  • Communication skills
  • Honest / Integrity
  • Money handling skills
  • Detailed and organized
  • Math / Computer Skills
  • Leadership Skills
  • High energy level
  • SUPERVISORY RESPONSIBILITIES

  • Responsible for the overall direction, coordination, and evaluation of this unit.
  • Directly supervises non-supervisory associates.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Training Associates; planning, assigning, and directing work.
  • Appraising performance; rewarding and coaching Associates.
  • Addressing complaints and resolving problems.
  • EDUCATION and / or EXPERIENCE

  • High school diploma or general education degree (GED)
  • Or one to three months related experience and / or training;
  • Or equivalent combination of education and experience.
  • LANGUAGE SKILLS

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, associates, customers, and the general public.
  • MATHEMATICAL SKILLS

  • Basic math concepts (addition, subtraction, division, multiplication), percentages and sales per associate hour.
  • CERTIFICATIONS, LICENSES, REGISTRATIONS

  • There is no required certifications, licenses, or registrations
  • RECOMMENDED EQUIPMENT

  • Slip resistant shoes with closed toe and heel
  • Ladder
  • Stepladder
  • 10 key calculator
  • Computer
  • Uniform per store policy
  • PHYSICAL DEMANDS

    Regularly (Over 2 / 3 of the time)

  • Stand
  • Walk
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Stoop
  • Kneel
  • Crouch
  • Communicate with associates and customers
  • Lift and / or move up to 15 pounds
  • Frequently (Between 1 / 3 to 2 / 3 of the time)

  • Sit
  • Climb
  • Balance
  • Lift and / or move up to 25 pounds
  • Occasionally (Less than 1 / 3 of the time)

  • Overhead lifting
  • Crawl
  • Lift and / or move up to 50 pounds
  • Vision

  • Close
  • Distance
  • Peripheral
  • Depth perception
  • Ability to adjust focus
  • Ability to distinguish colors
  • WORK ENVIRONMENT

    Occasionally

  • Risk of electrical shock
  • Chemicals while cleaning
  • Noise Level

  • Moderate
  • PAY RANGE (depends on industry experience)

    $16 up to $21 / hour (IL Locations Only)

    BENEFITS (eligibility based on full-time / part-time status)

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Life Insurance
  • Voluntary Benefits
  • Paid Time Off
  • Retirement Plans
  • Employee Assistance Program
  • Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
  • Position requirements may vary by store location
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    Office Manager • Mattoon, IL, US

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