GSOC Analyst

Job Description

Job Description

Position Overview

We are looking for a GSOC Analysts for Creative Artists Agency, a leading entertainment and sports agency based in Los Angeles.

The GSOC Analyst will serve as a key member of a team responsible for providing essential service support for all safety, security, and crises impacting Creative Artists Agency (CAA) facilities, personnel, and operations on a global scale.

This role integrates the duties of access control management, security systems support, emergency response coordination, and threat intelligence analysis, emphasizing the importance of effective communication, collaboration, and proactive security measures in safeguarding CAA's global operations and personnel.

This is an on-site position with a full-time work schedule with competitive benefits : Medical, Dental, Vision, 401(k) with 3.5% match, generous PTO, $100 / month technology stipend, etc.

Schedule (12 hour shift) :

Thursday - Sunday (6pm - 6am)

Each shift is 48 total hours per week : 32 regular hours and 16 overtime hours

Essential Job Functions

• Ensure seamless operations in onboarding new employees through access control, badging, parking access, and decommissioning users as necessary, maintaining accurate access control levels for all employees.
• Verify, input, process, print, and maintain all badging and access control information, generating reports related to occupancy and access.
• Coordinate tasks related to security camera and video management systems, alarms, and other technologies, assisting in their maintenance and day-to-day operations.
• Serve as a front-facing representative for the Security & Safety team, providing customer service-oriented support and acting as the primary contact for access control system troubleshooting and emergency issues.
• Coordinate closely with key stakeholders from HR, IT / Tech, Facilities Operations, and building management to ensure effective collaboration and communication.
• Assist in additional responsibilities related to video management systems and other physical security operations support as directed by Global Safety & Security leadership.
• Review and analyze intelligence data feeds to mitigate and report threats to CAA property, employees, and stakeholders, contributing to proactive security measures.
• Collaborate with the Intelligence team to interpret threat data and develop messaging to local leadership.
• Support emergency management efforts by coordinating responses to major incidents, crafting clear communications, and assisting in the activation of the Incident Assessment Team when appropriate.

Required Skills and Experience

Overtime rate = $37.5 - $45 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.