Sales Support Manager
Salary : $90,000-99,000 / YR
The Sales Support Manager is responsible for developing and managing relationships with group purchasing organizations (GPOs) and buying consortiums across multiple business units. This role leads the training and coordination of field sales teams and external networks to successfully leverage strategic agreements. Additionally, the Sales Support Manager drives CRM platform adoption, usage, and compliance, while supporting integration with ERP systems and optimizing inventory management strategies.
Key Responsibilities
- Build and maintain strong relationships with GPOs and buying consortiums
- Lead negotiation and management of RFPs and agreements to maximize business opportunities
- Monitor performance and ensure compliance with negotiated agreements
- Train and coach field sales teams and external networks on leveraging GPO agreements
- Provide tools, resources, and ongoing support to ensure adoption and success
- Serve as subject matter expert for GPO processes and benefits
- Drive CRM platform adoption, usage, and compliance across defined business units
- Support CRM transition and integration with ERP systems
- Ensure accurate and timely data entry, reporting, and analysis within the CRM
- Collaborate with sales, IT, and operations teams to improve CRM functionality and user experience
- Maintain and distribute commercial and sport price lists to internal stakeholders
- Oversee inventory sales management to align with sales and working capital objectives
- Partner with operations and sales teams to optimize inventory usage and develop programs for slow-moving and discontinued stock
- Coordinate with leadership across departments to align strategies and priorities
- Serve as liaison between corporate functions and field teams to ensure smooth execution of programs
- Track sales performance and develop reporting tools and dashboards
- Collaborate with marketing to define KPIs for trade shows and measure ROI
- Travel required up to 30%
Qualifications
Bachelors degree in Sales, Marketing, or related field, or equivalent experienceMinimum 5 years of B2B sales support and training experience, preferably with long sales cycles and technical productsIndustry knowledge in architecture or flooring is a plusProficiency in Microsoft Office Suite, CRM platforms, and lead generation tools such as DodgeStrong interpersonal and communication skillsSkilled in delivering effective presentations and training sessionsExcellent organizational and time management abilitiesCompensation
Base salary range : $90,000 to $99,000 annuallyAnnual discretionary bonus based on company and individual performanceBonus eligibility and amount are based upon company and / or individual performanceCompensation may vary based on location, experience, and qualificationsBenefits
Medical, dental, and vision insurance plans available with multiple coverage levels; employee contributions vary by planBenefit offerings for full-time employment include term life and AD&D insurance, short-term and long-term disability, and additional voluntary benefits such as legal, identity theft, supplemental life, critical illness, accident, and pet insurance401(k) retirement plan with company-provided matchPersonal Time Off (PTO) is offered on an accrual basis up to 184 hours per year, 13 paid holidays, and up to 6 weeks of paid parental leave. PTO and holiday hours are prorated based on hire date within the calendar yearPaid sick leave provided where applicable by state lawWellness program, employee assistance program (EAP), and service awardsEducational assistance and tuition reimbursement availableProduct discounts for eligible employeesFlexible work arrangements may be available, including hybrid schedules and flexible hoursEqual Opportunity Employer / Veterans / Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance