Associate Director of Operations

Position- Wealth Advisory Associate Director of Operations

Mode : Hybrid (3 : 2)

You must have RIA Operations experience to apply for this role.

Key responsibilities include :

Age and train a team of four Client Service professionals and collaborate with the Investment Operations team to ensure the needs of clients are met.

Assist team in coordinating with multiple custodians and outside data providers.

Review requests from Advisors in multiple locations, allocating team resources as needed.

Oversee daily / monthly / quarterly / annual transactions and processes, ensuring accuracy and timeliness, and that regulatory requirements are met.

Assist the Director of Operations in refining and implementing processes to affect all manner of projects and tasks around client onboarding, client maintenance, customer relationship management / workflows, and transaction reconciliation around new and existing investment activities.

Work closely with the Reporting team to provide client data and transaction information in a timely fashion.

Qualifications :

5+ years of RIA experience

Deep understanding of custodial platforms (Schwab and Fidelity are a strong plus)

Demonstrated success at managing high-functioning teams

Exposure to and experience with performance reporting systems and customer relationship management / workflow software (Addepar and Salesforce are a plus)

Experience with the processes involved in private fund investing (hedge funds, private equity, real estate)

Position may lead to an equity stake in the firm after three years of service

Benefits :

Highly competitive compensation package

Full individual healthcare and dental coverage

401(k) participation (after one year of service) including generous profit‑sharing contributions equal to up to 5% of total compensation

15 days paid time off (days increase with tenure) and 10 paid holidays

Seniority level : Mid‑Senior level

Employment type : Full‑time

Job function : Other

Industries : Investment Management

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