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Senior Manager, Credit Risk Review Quality Assurance & Training

Senior Manager, Credit Risk Review Quality Assurance & Training

BmoChicago, IL, US
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Credit Risk Review (CRR)

If you are looking for your next dream job, consider this one in BMO Enterprise Risk and Portfolio Management (ERPM) where every colleague helps protect and grow the bank by providing independent review and oversight of enterprise-wide risks, working together to maintain a risk management framework, and fostering a strong risk culture.

Credit Risk Review (CRR) is an independent group within Enterprise Risk Portfolio Management (ERPM), responsible for identifying risk at portfolio levels, ensuring Risk Rating accuracy, and evaluating effectiveness of credit management practices through ongoing reviews, analysis, and continuous monitoring of BMO US Operations Commercial and Retail credit portfolios.

Seeking to add another senior member to CRR Operations team, which, in addition to quality assurance, is responsible for credit risk oversight & governance (including policies & procedures, management reporting, issue management and audit / exam liaison) business analytics, technology, data quality, and data management, as well as a variety of other Enterprise compliance activities. Team member will report to Director & Team Leader, CRR Operations.

Responsibilities to include but not be limited to leading CRR's growing Quality Assurance program including supervision of QA Secondment rotational staff. Role will be accountable for delivering commercial and retail testing / assessments, reporting results, and facilitating necessary training and development for CRR staff. Role will also monitor CRR compliance with training hours requirements while also developing training resources and supporting new employees through learning plans. Sr. Manager will also be engaged in strategic planning, cross training, as well as collaboration on other operations activities.

A fully developed understanding of commercial and retail credit risk as well as experience operating in a 1LOD and 2LOD environment ideal.

Assists in the implementation, maintenance and administration of a specific compliance program. Coordinates and performs risk assessment, monitoring, testing and surveillance activities to ensure program remains current and aligned with BMO Compliance Program. Works with business / group and internal partners to ensure regulatory, corporate and fiduciary obligations are met. Advises business / group on implications of new regulatory developments or internal products, and assists to implement new / revised policies and programs to address them. Identifies risks and implements appropriate actions to mitigate them. Develops and maintains compliance information for analysis and reporting. Achieves compliance goals by maintaining current knowledge of regulatory requirements and developments. Maintains functional and regulatory expertise specific to business group, and refers to Compliance Policies & Procedures manuals for requirements. Contributes to business / group results by providing oversight and making recommendations that significantly impact the Bank's ability to monitor regulatory compliance programs, minimize operational risk and align with regulatory agencies.

  • Provides advice and influences assigned business / group on implementation of solutions aligned to regulatory risk appetite based on an understanding of business operations and stakeholder needs.
  • Consults on new products, services and automated systems to assist with incorporating compliance requirements into these initiatives.
  • Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business / group.
  • Acts as a subject matter expert on relevant regulations and policies.
  • May network with industry contacts to gain competitive insights and best practices.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Builds effective professional relationships with business group, internal / external stakeholders and trust with regulators.
  • Analyses / reviews and reports compliance data and associated data to Compliance and business / group management.
  • Leads / participates in the design, implementation and management of core business / group processes.
  • Oversees the implementation, maintenance and monitoring / reporting of all policies, guidelines, procedures and compliance programs, provides advice / rulings as necessary, for one or multiple complex function(s) / activity(ies).
  • Effectively challenges risk assessments for business / group and assists to identify more effective compliance controls.
  • Effectively challenges monitoring and testing activities to ensure compliance controls are operating and aligned to regulatory requirements.
  • Identifies, assesses, effectively challenges and oversees the satisfactory resolution of issues, including ensuring adequate management remediation plans and validation.
  • Elevates high profile issues / risk cases to Compliance and business / group management for prompt resolution.
  • Analyzes and reports compliance information to Compliance and business / group management.
  • Develops and maintains a high level of expertise in all regulations, directives and guidance which apply to the group(s) supported.
  • Provides input to business / group on emerging risks, regulatory developments and interpretation of regulations.
  • Conducts and / or effectively challenges risk assessments for business / group and assists to identify more effective compliance controls.
  • Performs and / or effectively challenges monitoring and testing activities to ensure regulatory compliance controls are operating and aligned to regulatory requirements. Supports root cause analysis in response to material control failures in business / group.
  • Identifies, assesses, effectively challenges and provides oversight on the satisfactory resolution of issues, including ensuring adequate management remediation plans and validation. Elevates high profile issues / risk cases to Compliance and business / group management for prompt resolution.
  • Analyzes and reports compliance information to Compliance and business / group management.
  • Advises first line of defense management and employees on compliance matters.
  • Consults on new products, services and automated systems to assist with incorporating compliance requirements into these initiatives.
  • Ascertains training needs and helps develop training based on gaps identified through the compliance monitoring and testing.
  • Identifies enhancements to business group compliance tools and processes and communicates to required stakeholders.
  • Assists business group management in communicating and implementing changes to applicable regulatory policies and procedures.
  • Represents the business / group Compliance team and interacts with examiners / auditors during internal, external and regulatory audits and examinations.
  • Provides regulatory perspective on business group's sales and marketing materials.
  • Anticipates / identifies and analyses risk and consequences of unaddressed risk factors / compliance gaps, and recommends appropriate controls.
  • Builds effective professional relationships with business / groups.
  • Operates effectively within a high stress environment with constantly changing expectations and regulatory & audit scrutiny.
  • Accesses, monitors and reports on sensitive Bank, customer, transactional and employee information to ensure compliance with regulatory requirements.
  • Communicates the roles and importance of each of the three lines of defense, and proactively identifies regulatory risk.
  • Operates at a group / enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
  • Implements changes in response to shifting trends.
  • Broader work or accountabilities may be assigned as needed.

Qualifications :

  • Typically 8+ years of relevant experience and a post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Recognized compliance certificate or equivalent preferred.
  • Detailed knowledge of consumer protection regulations and related marketing and advertising guidelines.
  • Serves as a specialist resource to senior leaders and stakeholders with advanced knowledge of regulatory / compliance requirements and the operations of a single or multiple business / groups.
  • May require experience at regulatory body for one or more compliance area(s).
  • Strong communication, critical thinking, relationship management and project management skills.
  • Seasoned professional with a combination of education, experience and industry knowledge.
  • Verbal & written communication skills - In-depth / Expert.
  • Analytical and problem solving skills - In-depth / Expert.
  • Influence skills - In-depth / Expert.
  • Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
  • Able to manage ambiguity.
  • Data driven decision making - In-depth / Expert.
  • Salary : $112,200.00 - $209,000.00

    Pay Type : Salaried

    The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

    BMO Financial Group's total compensation package will vary based on the pay

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