Talent.com
Customer Service Representative
Customer Service RepresentativeCornerStone Technology Talent Services • Cary, NC, United States
serp_jobs.error_messages.no_longer_accepting
Customer Service Representative

Customer Service Representative

CornerStone Technology Talent Services • Cary, NC, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Service Representative

Location : Cary, NC 27513

Schedule : Monday – Friday, 11 : 30 AM – 8 : 00 PM

Assignment Duration : Long term contract

Type : Onsite (Reliable daily attendance required)

We are seeking dependable and motivated Customer Service Representatives (CSRs) to join our growing team in Cary, NC. This is an onsite role supporting patients with non-clinical pharmacy inquiries and delivery coordination. The ideal candidate thrives in a structured, fast-paced environment and takes pride in delivering exceptional customer service.

Key Responsibilities

  • Handle high-volume inbound and outbound calls related to prescription delivery, payments, and general status updates.
  • Provide accurate, timely responses to patient inquiries regarding refills, shipping, insurance, and billing.
  • Document call details and progress notes to ensure smooth communication across teams.
  • Route calls to appropriate departments (nursing, pharmacy, or financial support) as needed.
  • Accurately record and report Adverse Events (AEs) and Product Complaints (PCs) for clinician follow-up.
  • Support miscellaneous administrative duties as assigned to meet operational needs.

Qualifications

  • Minimum of 1 year of experience in a high-volume call center (preferred).
  • Excellent verbal and written communication skills with a clear, empathetic, and professional phone manner.
  • Typing speed : 35+ words per minute.
  • Strong multitasking, data entry, and system navigation abilities.
  • Proven ability to stay composed under pressure and adapt quickly in a fast-paced setting.
    • serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Cary, NC, United States

    Job_description.internal_linking.related_jobs
    Customer Service Representative II

    Customer Service Representative II

    VirtualVocations • Raleigh, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative II - RGA (remote USA).Key Responsibilities Responds to and resolves customer / sales requests including returns, pricing credits, and defe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Healthcare Customer Service Representative

    Healthcare Customer Service Representative

    VirtualVocations • Durham, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Customer Service Representative.Key Responsibilities Make outbound calls to patients and customers to schedule appointments and conduct surveys Assist patie...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Tennessee Healthcare Customer Service Representative

    Tennessee Healthcare Customer Service Representative

    VirtualVocations • Raleigh, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Customer Service Representative working remotely.Key Responsibilities Recommend upgrades to health plans based on product and brand knowledge Conduct resear...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Representative

    Customer Support Representative

    VirtualVocations • Durham, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Representative to enhance customer experiences and provide effective support. Key Responsibilities Deliver high-quality customer support via phone, emai...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Seasonal Customer Service Representative

    Seasonal Customer Service Representative

    VirtualVocations • Durham, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Seasonal Outbound Customer Service Representative to conduct scripted surveys from home.Key Responsibilities Conduct outbound calls to gather customer opinions and docu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Licensed Branch Customer Service & Sales Rep - Apex, NC

    Licensed Branch Customer Service & Sales Rep - Apex, NC

    The Auto Club Group • Apex, NC, United States
    serp_jobs.job_card.full_time
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Join America's most trusted brand with over 100 years of service.ACG offers excellent and c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Healthcare Customer Service Representative

    Healthcare Customer Service Representative

    TEKsystems • Cary, NC, US
    serp_jobs.job_card.full_time
    Work Schedule : Days Time : Monday - Friday - 11 : 30am - 8pm.At least 1 year of high volume call center experience.Excellent communication skills both writtn and verbal. Primary resource for inbound t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Outbound Customer Service Representative

    Outbound Customer Service Representative

    VirtualVocations • Raleigh, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for an Outbound Customer Service Representative.Key Responsibilities Initiate conversations with clients to provide ongoing solutions Provide information and guidance on pro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Revenue Cycle Financial Representative - Customer Service Call Center

    Revenue Cycle Financial Representative - Customer Service Call Center

    UNC Health Care • Chapel Hill, NC, United States
    serp_jobs.job_card.full_time
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The primary responsibility of the Reven...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    TEKsystems • Cary, NC, United States
    serp_jobs.job_card.full_time
    Work Schedule : Days Time : Monday - Friday - 11 : 30 am - 8 : 00 pm.At least 1 year of High volume call center experience. Excellent communication skills.Primary resource for inbound telephone calls to ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Temporary Healthcare Customer Service Representative

    Temporary Healthcare Customer Service Representative

    VirtualVocations • Durham, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Temp Call Center Representative.Key Responsibilities Make high-volume outbound calls to CareSource members to complete Health Needs Assessments (HNAs) Document all res...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    VirtualVocations • Durham, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Service Representative who provides exceptional customer service and addresses patient needs efficiently. Key Responsibilities Answers calls and emails promptly,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bank Customer Service Representative

    Bank Customer Service Representative

    VirtualVocations • Raleigh, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Bank Call Center Representative for evening shifts.Key Responsibilities : Respond promptly to customer calls and online inquiries Investigate and resolve account-relate...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    VirtualVocations • Durham, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Bilingual English and Spanish Customer Service Representative.Key Responsibilities Handle 100 inbound / outbound phone calls daily to assist customers Document all inter...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Customer Service Representative

    Remote Customer Service Representative

    VirtualVocations • Durham, North Carolina, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Call Center Representative.Key Responsibilities Assist callers with card activation and troubleshooting Handle requests for replacement or new cards Provide pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    New York Customer Service Representative

    New York Customer Service Representative

    VirtualVocations • Durham, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Remote BYOD Customer Service Representative who must reside in New York.Key Responsibilities Assist customers with billing inquiries and concerns Document and input ac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Care Representative

    Patient Care Representative

    VirtualVocations • Durham, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Care Representative responsible for managing service requests from Providers and Members. Key Responsibilities Provide exceptional patient care via telephone and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    VirtualVocations • Raleigh, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative.Key Responsibilities Make outbound calls to care providers and handle minimal inbound calls Ask questions and document information to i...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Care Representative

    Customer Care Representative

    VirtualVocations • Durham, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Care Representative to join their team remotely in Hawaii.Key Responsibilities Handle inbound calls from Members, Clients, and Facilities Provide personalized...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Medical Device Customer Service Representative

    Medical Device Customer Service Representative

    VirtualVocations • Durham, North Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Medical Device Customer Service Representative to support customer inquiries and requests in a remote setting. Key Responsibilities Process customer orders and manage or...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted