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Systems of Care Navigator
Systems of Care NavigatorRosecrance Inc. • Rockford, IL, US
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Systems of Care Navigator

Systems of Care Navigator

Rosecrance Inc. • Rockford, IL, US
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Job Description

Job Description

Become a champion of hope.

At Rosecrance we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose : This position serves as the navigator for the Systems of Care program. The Systems of Care program is a grant-funded program that seeks to develop a collaboration amongst area service providers, identify mental health service gaps in services and needs within the community, work with the collaboration to develop programming to fill those gaps, and to develop a method of communicating and referring between providers to give clients the wrap-around services that they require for recovery. Under the supervision of the System of Care Coordinator, this role is intended to work with those agencies to facilitate this collaboration, develop the system of referrals and communication, market this collaboration to other local providers to increase engagement amongst providers, work to engage and incorporate individuals with lived experience into the collaboration, and develop / maintain the database that will increase communication and referrals between providers.

Qualifications / Basic Job Requirements :

  • Bachelor’s Degree in a behavioral health related field or equivalent experience and training
  • Demonstrated experience working in a behavioral health related field
  • Ability to coordinate and lead meetings with both internal and external resources
  • Excellent analytical and continuous improvement skills, with the ability to analyze data and report on program performance
  • Excellent communication skills, both verbal and written
  • Strong interpersonal and relationship-building skills
  • Proficient in use of computers and Windows-based programs
  • Belief in the mission and vision of Rosecrance

Essential Responsibilities :

  • Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
  • Develop partnerships with youth-serving organizations in the assigned geographic area.
  • Seek out existing networking meetings in the community to promote the System of Care mission.
  • Maintain communications with individuals and agencies involved in the Systems of Care collaboration.
  • Develop and host on-going meetings with outside agencies and individuals to present and market the Systems of Care framework.
  • Responsible for coordination of the implementation of software systems for managing regional resources.
  • Coordinate the development and implementation of operational policies for the use of the Systems of Care Software across area agencies.
  • Seek out and develop strategies to improve communication about the Systems of Care resources among area social service agencies and internal Rosecrance departments.
  • Present workshops, lectures and training to patients, families, and staff and community groups.
  • Represent the department in PI committees and organizational initiatives as determined appropriate by leadership.
  • Become familiar with all related state and county contracts, and complete monthly reports as required.
  • Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
  • Establish relationships with community organizations serving populations at higher risk of mental health disorders (e.g., YMCAs, teen centers, juvenile justice, etc.) to increase access points.
  • Foster partnerships with both traditional and non-traditional access points to broaden the coalition’s reach.
  • Coordinate the education and recruitment efforts to train community organizations on performing mental health screenings and integrating these practices into daily operations.
  • Train clinical and non-clinical partners to utilize the IRIS system for referrals, ensuring proper follow-up services are provided to youth.
  • Conduct ongoing analysis and feedback collection from youth clients, their families, providers, and coalition members to assess the impact and improve the model.
  • Generate philanthropic support for sustainability and enhanced program needs, as needed
  • Assume other related responsibilities as assigned by leadership.
  • Schedule : Mon-Fri 8 : 30am-5pm some events may be evenings and weekends.

    Shift : 1st

    Work Location : Rosecrance Ware center Location

    Work Mode : Onsite

    Compensation & Rewards : Based on education, experience, and credentials

  • Starting pay $24.44
  • Shift Differentials

    2nd shift : +$.25 / hr

    3rd shift : +$.50 / hr

    Our Benefits : Rosecrance values its employees and offers a comprehensive benefits package for you and your family :

  • Salary based on education, experience, and credentials
  • Medical, dental, and vision insurance with multiple plan options to meet your needs
  • 401(k) plan with employer match and discretionary employer contribution
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance and licensure / certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire!
  • Wellness plan
  • Who We Are

    Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

    We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

    Our Health and Safety Commitment

    We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

    Equal Employment Opportunity

    Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

    Our Partnerships

  • AARP Employer Pledge Program
  • MSEP (Military Spouse Employment Partnership).
  • Ready to Make a Difference?

    Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.

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