Talent.com
IT Technician (CGA Specialist)

IT Technician (CGA Specialist)

Crimson EducationPhiladelphia, Pennsylvania, .US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

About This Role

Join Crimson Global Academy as an IT Technician specializing in our unique educational technology ecosystem. This is an exciting opportunity to move beyond traditional IT support and become an expert in the platforms and workflows that power a fast-growing global online school.

You'll be the go-to specialist for CGA's academic and operational systems, handling complex issues that require deep platform knowledge and providing reliable support to staff and students across multiple time zones.

What You'll Do

Platform Expertise & Support

  • Troubleshoot and resolve common device issues for remote staff, teachers and customers (e.g., connectivity problems, performance issues, operating system updates, peripheral setup, and software installation). Guide users through remote device troubleshooting steps.

Advanced Troubleshooting

  • Diagnose and resolve complex issues specific to educational workflows, such as Class Notebook synchronization problems, Canvas LTI integration errors, and recording database issues
  • Document all troubleshooting steps and escalate complex cases to the CGA Engineering team with comprehensive details and much more!

    • What We're Looking For

    Experience & Background

  • 1-3 years in IT support or systems administration, with preference for remote, multi-platform environments
  • Proven track record of resolving issues beyond standard Tier 1 support level

    • Technical Expertise

  • Strong Microsoft 365 administration skills (Teams, OneNote, SharePoint, OneDrive)
  • Experience with Google Workspace, Zoom, and SSO / Identity platforms (Auth0, Cognito, Azure AD)
  • Canvas LMS or similar learning management system experience preferred
  • Basic SQL knowledge (Metabase / Snowflake) is a plus
  • Enthusiasm for learning new technologies and platforms

    • Essential Skills

  • Excellent communication abilities with both technical and non-technical users
  • Strong documentation and process-oriented mindset
  • Self-motivated with ability to work independently and take ownership of specialized support cases

    • Preferred Qualifications

  • CompTIA A+ certification
  • Bachelor's degree or diploma in relevant field
  • Experience in educational technology environments

    • Why Choose CGA?

  • Specialization Opportunity : Develop deep expertise in educational technology rather than general IT support
  • Growth Path : Work directly with our Engineering Team and academic leadership to shape the future of online education technology
  • Impact : Help build the foundation for autonomous CGA IT support while directly supporting student and teacher success
  • Innovation : Be part of a fast-growing organization that's redefining global online education
  • Flexibility : Fully remote role with the autonomy to make meaningful improvements to our support processes

    • Ready to Apply?

    If you're passionate about educational technology and ready to take your IT support career to the next level, we'd love to hear from you!

    Join us in building exceptional technology support for the future of online education.

    serp_jobs.job_alerts.create_a_job

    It Technician • Philadelphia, Pennsylvania, .US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Travel Surgical Tech - $1,507 to $1,604 per week in Harrison Township, NJ

    Travel Surgical Tech - $1,507 to $1,604 per week in Harrison Township, NJ

    AlliedTravelCareersHarrison Township, NJ, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified Surg Tech in Harrison Township, New Jersey, 08062!. Facility in Mullica Hill, New Jersey.Fusion Medical Staffing is se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,476 to $2,676 per week in Blackwood, NJ

    Travel CT Tech - $2,476 to $2,676 per week in Blackwood, NJ

    AlliedTravelCareersBlackwood, NJ, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Ventura MedStaff to find a qualified CT Tech in Blackwood, New Jersey, 08012!.Are you ready to take your Travel career to the next level? See places you have no...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $2,273 per week

    Travel CT Technologist - $2,273 per week

    ARMStaffingLanghorne, PA, United States
    serp_jobs.job_card.full_time
    ARMStaffing is seeking a travel CT Technologist for a travel job in Langhorne, Pennsylvania.Job Description & Requirements. Overnight Shift Healthcare Position .This is a 13-week contract position.O...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tier 1 IT Support Specialist

    Tier 1 IT Support Specialist

    VirtualVocationsPhiladelphia, Pennsylvania, United States
    serp_jobs.job_card.full_time
    A company is looking for a Tier 1 IT Support Specialist to provide first-line IT support for federal customers.Key Responsibilities Manage toll-free access for end users and handle incoming calls...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    IT Support Technician III

    IT Support Technician III

    VirtualVocationsHamilton, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Support Technician III.Key Responsibilities Act as a technical leader in client-facing calls and coordinate efforts between department leaders Ensure escalated tic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel CT Technologist

    Travel CT Technologist

    Uniti MedWashington Township, NJ, US
    serp_jobs.job_card.full_time
    Uniti Med is seeking a travel CT Technologist for a travel job in Washington Township, New Jersey.Job Description & Requirements. Posted job title : Radiology CT Tech (ARRT, CT).Uniti Med meticul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Travel Cath Lab Technologist - $1,498 per week

    Travel Cath Lab Technologist - $1,498 per week

    ARMStaffingSellersville, PA, United States
    serp_jobs.job_card.full_time
    ARMStaffing is seeking a travel Cath Lab Technologist for a travel job in Sellersville, Pennsylvania.Job Description & Requirements. Cath Lab Technician – Allied Health – Nationwide Contracts.Travel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Intel Server Support Specialist

    Intel Server Support Specialist

    VirtualVocationsHamilton, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an Intel Server Support Specialist to maintain and optimize its enterprise-scale Intel-based server infrastructure. Key Responsibilities Manage ongoing operation and maint...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Manager, IT Security, Compliance & Infrastructure

    Senior Manager, IT Security, Compliance & Infrastructure

    Summit Therapeutics Sub, Inc.Princeton, NJ, US
    serp_jobs.job_card.full_time
    Manager, IT Security, Compliance & Infrastructure.Location : Onsite in Palo Alto, CA or Princeton, NJ.Ivonescimab, known as SMT112, is a novel, potential first-in-class investigational bispecifi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    IT Specialist

    IT Specialist

    VirtualVocationsHamilton, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Specialist to support and enhance their technology infrastructure.Key Responsibilities Support and improve technology infrastructure and internal systems Ensure th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2682 / Week

    Travel CT Tech - $2682 / Week

    Medpro Healthcare StaffingTurnersville, NJ, US
    serp_jobs.job_card.full_time
    Medpro Healthcare Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Turnersville, NJ.Shift : 3x12 hr nights Start Date : 11 / 17 / 2025 Duration : 13 weeks Pay : $2682 / Week....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $3,073 per week

    Travel CT Technologist - $3,073 per week

    Uniti MedWashington Township, NJ, United States
    serp_jobs.job_card.full_time
    Uniti Med is seeking a travel CT Technologist for a travel job in Washington Township, New Jersey.Job Description & Requirements. Posted job title : Radiology CT Tech (ARRT, CT).Uniti Med meticulousl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Technologist

    Travel CT Technologist

    Malone Healthcare - NursingTurnersville, NJ, US
    serp_jobs.job_card.full_time
    Malone Healthcare - Nursing is seeking a travel CT Technologist for a travel job in Turnersville, New Jersey.Job Description & Requirements. Certifications required : ARRT and NJ License \nYears ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $2,244 per week

    Travel CT Technologist - $2,244 per week

    FlexCare AlliedLanghorne, PA, United States
    serp_jobs.job_card.full_time
    FlexCare Allied is seeking a travel CT Technologist for a travel job in Langhorne, Pennsylvania.Job Description & Requirements. FlexCare Allied Job ID #JOB-01648671.Pay package is based on 12 hour s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,776 per week in Sewell, NJ

    Travel CT Tech - $2,776 per week in Sewell, NJ

    AlliedTravelCareersSewell, NJ, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Coast Medical Service to find a qualified CT Tech in Sewell, New Jersey, 08080!.Coast Medical Service is a nationwide travel nursing & allied healthcare staf...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $2,160 per week

    Travel CT Technologist - $2,160 per week

    Jackson HealthProsLanghorne, PA, United States
    serp_jobs.job_card.full_time +1
    Jackson HealthPros is seeking a travel CT Technologist for a travel job in Langhorne, Pennsylvania.Job Description & Requirements. Become a vital part of Jackson HealthPros’ team as an experienced C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    HVAC Install Technician Team Leader

    HVAC Install Technician Team Leader

    Moyer & Son IncHatfield, PA, US
    serp_jobs.job_card.full_time
    The HVAC Installation Division of Moyer Indoor Outdoor is hiring due to tremendous growth and are looking for INSTALL LEAD TECHNICIANS. We are looking for a proactive problem solver and learner, a g...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    IT Customer Care Specialist

    IT Customer Care Specialist

    VirtualVocationsPhiladelphia, Pennsylvania, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Customer Care professional for a remote position.Key Responsibilities Provide first line response for customers requiring assistance with IT issues Perform remote ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day