Care Coordinator / Scheduling

Job Description

Job Description

Care Coordinator- in Office with a focus on Scheduling / Recruiting

Join a Fast-Growing, Mission-Driven Home Care Agency

Are you passionate about making a real difference in the lives of seniors? Do you thrive in a fast-paced environment where your organizational skills, compassion, and leadership will directly impact families and caregivers? If so, Professional Care Match, Inc. has an exciting opportunity for you!

We are a rapidly growing home care agency dedicated to helping the elderly live safely and comfortably at home. We’re looking for a motivated Care Coordinator  to join our dynamic team. In this blended role, you’ll ensure clients receive the highest quality care while supporting, guiding, and inspiring our caregivers.

Why Join Us?

At Professional Care Match, Inc., we don’t just provide care—we care for our team . We believe in supporting each member’s professional growth, well-being, and long-term success.

Benefits include : Competitive Pay

Vacation & Sick Pay

401(k) Retirement Plan

Performance Bonuses

Recognition & Rewards Program

Corporate Wellness Programs

Career Growth Opportunities

Work with a Caring & Compassionate Team— We Appreciate YOU!

Key Responsibilities

Coordinate caregiver schedules, ensuring shifts are assigned fairly and efficiently.

Orient caregivers to client-specific care plans and agency processes.

Communicate with families regarding care plans, updates, and caregiver assignments.

Support recruiting and on-boarding efforts, including phone / Zoom interviews.

Assist with caregiver engagement and professional development.

Participate in the on-call team rotation (including evenings and some weekends).

Collaborate with the operations team to deliver outstanding client care.

• Remote position with some local travel in Massachusetts required.

Qualifications

Prior experience in scheduling or recruiting within a home care agency, assisted living, or skilled nursing facility .

Strong customer service and communication skills .

A positive, team-oriented attitude and problem-solving mindset.

Ability to multitask, stay organized, and remain calm under pressure.

Passion for serving the elderly and making a difference every day.

Ready to Grow With Us?

This is more than a job—it’s a chance to build a fulfilling career in healthcare with a supportive team and meaningful mission. If you’re ambitious, compassionate, and ready to take the next step, we want to hear from you!

Apply today and start your journey with Professional Care Match, Inc.

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.