Assistant Community Manager Job at FirstService Residential in Upper Marlboro

Overview

Assistant Community Manager at FirstService Residential

Job Overview : As an Assistant Community Manager, you will provide support to management in the overall operations of Community Association business and deliver exceptional customer service to owners, residents, clients and vendors.

Responsibilities

• Provide exceptional customer service to clients and vendors at all times
• Respond to inquiries and provide resolution to questions or concerns in a timely fashion
• Assist with the daily general financial management and recordkeeping
• Assist with bid process
• Conduct regular inspections of site, where needed
• Maintain all records in Connect including work orders, resident information, Association documents, community information
• Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
• Attend all Board meetings, where necessary
• Assist with preparation of Board meeting agenda, monthly management report and all other reports and material needed for Board Packet
• Assist with establishing an annual calendar indicating all association activity, deadlines, election, meetings, projects, etc.
• Assist all walk-in homeowners and refer to Community Manager, when necessary
• Handle mailings, as needed and required
• Recordkeeping – binders to be kept with Monthly Agendas, Modification Requests, Work Orders, Financials
• Meet with Community Manager weekly to ensure completion of open action items
• Regular attendance and punctuality are essential functions for the role

Skills & Qualifications

Physical Requirements / Working Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is normal office conditions. Hours may exceed normal office hours based on business needs. Schedule is subject to change.

What We Offer

As a full-time exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and company functions.

Compensation

$38 per hour

Disclaimer Statement

The above information is intended to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; management reserves the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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