Job Title : ServiceNow Senior Architect
Company : PETADATA
Location : Onsite Austin, TX
Job Type : 6-Month Contract (with potential for extension)
Work Schedule : Monday to Friday, Full-Time Onsite
Start Date : Immediate / As soon as possible
About PETADATA :
PETADATA is a technology-driven services firm specializing in delivering scalable, enterprise-grade digital transformation solutions across industries. We partner with global enterprises to streamline IT operations, optimize business workflows, and maximize value from platform investments, such as ServiceNow.
Position Summary :
PETADATA is seeking a highly experienced ServiceNow Senior Architect to lead the architecture and design of enterprise ServiceNow solutions. This is an onsite opportunity in Austin, TX, and requires a candidate with exceptional leadership, stakeholder management, and cross-functional collaboration skills-especially within financial domain environments .
The ideal candidate will serve as a strategic advisor and technical lead, working closely with business stakeholders, executives, and technical teams to deliver scalable ServiceNow solutions that align with organizational goals.
Key Responsibilities :
- Lead the ServiceNow platform architecture strategy, planning, and implementation across the enterprise.
- Collaborate with financial business teams and C-level executives to understand business needs, gather requirements, and translate them into technical solutions.
- Design and architect robust and scalable ServiceNow solutions that align with financial industry best practices , compliance, and audit controls.
- Drive enterprise-wide ServiceNow initiatives, including ITSM, ITOM, ITBM, CMDB, GRC, and custom app development.
- Provide technical leadership in the design, development, and integration of ServiceNow with third-party systems.
- Define architectural standards, frameworks, and governance models.
- Perform impact analysis of new requirements and enhancements on existing systems.
- Oversee platform health, upgrades, security configurations, performance optimization, and version management.
- Collaborate with ServiceNow developers and implementation teams to ensure delivery excellence.
- Mentor junior architects and developers and promote ServiceNow best practices.
- Create and maintain architecture documentation, solution blueprints, and roadmaps.
Required Qualifications :
Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related field.8+ years of ServiceNow experience, with at least 3+ years in an Architect or Lead role.Strong expertise across ServiceNow modules , including ITSM, ITOM, CMDB, GRC, and Financial Services Operations (FSO), is a plus.Proven track record of architecting ServiceNow solutions in the financial or banking domain .Exceptional communication and stakeholder management skills-able to engage directly with business executives .Experience with integrations using REST, SOAP, MID Server, and other API technologies.Deep understanding of ServiceNow architecture , scripting (JavaScript), workflow customization, and UI policies.ServiceNow certifications : Certified System Administrator (CSA) , Certified Implementation Specialist (CIS) , Certified Application Developer (CAD) , or Certified Technical Architect preferred.Strong documentation skills and experience presenting technical concepts to non-technical audiences.Preferred Skills :
Experience working with Agile / Scrum delivery models.Knowledge of security protocols and ServiceNow security models.Familiarity with DevOps and CI / CD pipelines in ServiceNow environments.Financial reporting, audit, and compliance knowledge relevant to ServiceNow implementations.Work Environment :
This role is 100% onsite in Austin, TX , Monday to Friday.Must be available to attend in-person meetings and workshops with executives and key stakeholders.Contract Duration :
6 Months (Possibility of extension based on project needs and performance)How to Apply :
Interested candidates should submit their updated resume along with a brief cover letter highlighting relevant experience to careers@petadata.co
PETADATA is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.