Employee Relations Specialist (Phoenix)

About Adelante Healthcare

Adelante Healthcare is a mission-driven organization committed to providing compassionate, comprehensive care to underserved communities across Arizona. We believe healthcare is a human right and we are building a workplace where every employee feels valued, supported, and empowered to make a difference.

Position Summary

As an Employee Relations Specialist, you will play a vital role in cultivating a positive, inclusive, and high-performing workplace. You will serve as a trusted resource for employees and leaders, helping navigate workplace challenges, drive engagement, and support meaningful transitions. This role blends strategic HR support with direct relationship building ideal for someone who thrives on empathy, problem-solving, and impact.

Key Responsibilities

Partner with managers and supervisors to address employee relations issues with fairness, consistency, and alignment to Adelantes values.

Investigate and resolve employee concerns and complaints with professionalism and discretion.

Support coaching, corrective action, and performance management processes

Facilitate employee feedback initiatives including exit interviews, stay interviews, and pulse surveys.

Manage engagement and recognition programs that celebrate contributions and foster retention.

Serve as a knowledgeable resource on benefits and total rewards, including open enrollment, qualifying events, ADA, FMLA, and leave of absence processes.

Ensure compliance with employment laws and internal policies.

Identify opportunities to improve HR processes and enhance employee experience.

Travel periodically to clinic sites across the Valley to support onsite engagement.

Qualifications

Bachelors degree in human resources, Labor Studies, Business, or related field

25 years of experience in HR, with a focus on employee relations, engagement, and benefits

Strong working knowledge of employment law and HR best practices (FMLA, ADA, EEOC, FSLA, etc.)

Experience conducting investigations and resolving workplace concerns.

Excellent communication and interpersonal skills able to build trust across diverse teams.

Proficiency in Microsoft Office and HRIS platforms (Paycom, ADP, UKG / Kronos, Workday, etc.)

PHR or SHRM-CP certification preferred.

Bilingual (Spanish / English) preferred.

Valid Arizona drivers license and ability to obtain Level 1 Fingerprint Clearance Card

What We Offer

A values-driven culture rooted in compassion, excellence, and respect.

Opportunities for professional development and internal growth

Comprehensive benefits including medical, dental, vision, and retirement.

Generous PTO and paid holidays

The chance to make a meaningful impact in the lives of others every single day.