IT Support Specialist
Stone DiagnosticsHouston, TX, USAjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionAssociate degree in Information Technology or related field; Bachelor's degree preferred 1–2 years of experience in IT support or help desk environment Strong knowledge of Windows operating systems, Microsoft Office Suite, and basic networking Familiarity with cloud-based systems, email administration, and data security best practices Excellent problem-solving skills and ability to manage multiple priorities Strong verbal and written communication skills with a customer-focused approach Ability to maintain confidentiality and handle sensitive information Monday – Friday, 8 : 00 am – 3 : 00 pm $45,000 – $50,000 / year
IT Support Specialist Full-Time
Gulf South Diagnostics seeks a dependable and detail-oriented IT Support Specialist to join our team. This role is essential in maintaining technology systems, providing end-user support, and ensuring smooth day-to-day operations of hardware, software, and network resources.
Key Responsibilities :
- Provide technical support for staff, including troubleshooting hardware, software, and network issues.
- Install, configure, and maintain computers, printers, phones, and other office technology.
- Manage user accounts, permissions, and security protocols.
- Monitor and maintain system performance, ensuring minimal downtime.
- Assist with onboarding by setting up new employee workstations, email, and system access.
- Support leadership with technology-related projects, upgrades, and system integrations.
- Document IT procedures, maintain equipment inventory, and track support requests.
- Serve as the first point of contact for all IT-related concerns and escalate complex issues when necessary.
Qualifications :
Work Schedule & Compensation :
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It Support Specialist • Houston, TX, USA
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