Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.
Export Control Requirement : Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
We are looking for a motivated and autonomous builder to deliver results to our customers. This is a hands-on position where your daily activities will range from strategic planning, to business requirements definition, to system testing / training. Cross-functional team coordination, project management and executive presentation skills are essential. You should be comfortable with a high degree of ambiguity and operating in a rapidly evolving and changing landscape. You will need to thrive and deliver results in an ambiguous, fast-paced, dynamic business environment, operating in all levels of the organization. Attention to detail is paramount as you will be balancing multiple priorities and coordinating across multiple levels of leadership.
Key job responsibilities
- Lead improvements to SAP / EWM, including its integration with ERP, TMS, and other warehouse systems, optimizing the overall user experience (UX).
- Deep dive into SAP EWM S / 4HANA and other warehouse inventory and transportation management systems, identify bottlenecks, and work with warehouse technicians to understand the voice of the customer.
- Partner with business and technology teams to gather requirements, define roadmaps, and translate business needs into scalable solutions.
- Evaluate and deploy best-in-class technologies to transform overall warehouse capabilities, streamline business processes, productivity and reduce defects.
- Drive efficiency and quality through process-focused approaches, process improvement initiatives and root cause / corrective action exercises.
- Partner with other technical program managers to secure resources, scope efforts, set project priorities and milestones, and drive delivery.
- Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate.
- Coordinate and manage testing (UAT), WMS training, and change management activities.
- Define and enforce SAP best practices, standards, and governance across project lifecycles.
- Act as a thought leader and subject matter expert (SME) in warehouse logistics, automation, and digital supply chain strategies.
BASIC QUALIFICATIONS
5+ years of technical product or program management experience7+ years of working directly with engineering teams experienceExperience managing programs across cross functional teams, building processes and coordinating release schedulesBachelor’s Degree in Engineering, Supply Chain, Business Administration, Operations or related field3+ years of experience with SAP / EWM / S4 HanaExperience using data and metrics to drive continuous improvementExperience in leading large-scale WMS implementation or optimization projectsStrong understanding of warehouse operations, inventory control, and distribution processesExceptional problem-solving skills and the ability to manage multiple priorities in a fast-paced environmentExperience owning program strategy, end to end delivery, and communicating results to senior leadershipTechnical proficiency in MS Word, Excel, Visual Basic for Excel, Outlook and PowerPointPREFERRED QUALIFICATIONS
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experienceExperience defining KPI's / SLA's used to drive multi-million dollar businesses and reporting to senior leadershipExperience leading highly technical programs involving infrastructure, complex systems, systems engineeringMaster’s Degree in Engineering, Business Administration, Supply Chain, Operations or related field5+ years of process design and improvements experience, including value-stream mappingFamiliarity with integration points between WMS and ERP, TMS, automation systems (AS / RS, conveyors, RF, etc.).Experience in UX research, design and related fieldsExperience using project management applications - Jira, Confluence, Smartsheets, Asana, etc.Experience in Manufacturing, Aerospace, Automotive, and / or Consumer Electronics industriesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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