Senior Associate, Insurance Claims

Senior Associate Of Insurance Claims

HelloFresh is looking for a Senior Associate of Insurance Claims to lead claims management and partner with internal and external teams to mitigate risk across the business. You will immerse yourself in the company DNA to promote HelloFresh's vision, inspire change, raise the bar on performance, and champion a culture of excellence!

You will...

• Oversee the company's claims program, providing strategic direction and collaborating with third-party administrators and outside counsel to minimize risk exposure.
• Ensure compliance with state-specific regulations as well as HelloFresh policies and guidelines.
• Provide documentation for work-related injuries to workers' compensation claims administrators, including injury details, work restrictions, and mechanism of injury, to support compensability and recordkeeping.
• Manage escalated claims involving investigations, litigation, or high-risk exposures.
• Partner with the internal legal team and external defense firms across multiple states to manage and support litigation matters.
• Monitor incurred financials, review reserve authority requests, and manage claim recoveries such as subrogation.
• Assist in coordinating the Return-to-Work program in partnership with internal departments and external administrators.
• Participate in claim review and risk control calls with carriers, brokers, and administrators.
• Maintain accurate claim records, documentation, and metrics; oversee loss runs and monthly claim invoicing.
• Assist with insurance renewal submissions, claim reporting, and requests for certificates of insurance.
• Develop reports and dashboards to communicate claim trends, costs, and emerging risks across departments.
• Periodically provide in-house training to various groups on important risk management topics and emerging risk.
• Identify and implement automated solutions to streamline claims administration and reduce redundancies.
• Perform other duties as assigned.

At a minimum, you have...

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

New York Pay Range $84,400$94,950 USD

Colorado Pay Range $78,900$88,750 USD