Regional Director - RN, Case Management

Job Title : System Care Coordinator

It's more than a career, it's a calling

Worker Type : Regular

Job Highlights :

Named 150 Top Places to Work in Healthcare 2024 - Becker's Healthcare

Named One of the Diversity Leaders 2024 Modern Healthcare

Named One of America's Greatest Workplaces for Diversity 2024 - Newsweek

Named One of America's Greatest Workplaces for Women 2024 Newsweek

Named One of America's Greatest Workplaces for Job Starters 2024 Newsweek

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization's 40,000 team members and more than 13,900+ providers are committed to providing exceptional health care services and revealing God's healing presence to everyone they serve.

With care delivery sites in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.

This position will be based in the Oklahoma City, OK region and will support our 3 hospitals in that market, as well as our Jefferson City, MO hospital and is not remote work eligible. Relocation assistance will be provided as needed.

Job Summary :

Drives the success of care coordination programs regionally, focusing on case management, social work, care transitions, and total care progression. Provides the vision, strategic guidance, direction, and overall management to improve clinical outcomes within the assigned region. Focuses on care transformation system key performance indicators (KPIs) while acting as the operational case management liaison for region to support local teams.

Job Responsibilities and Requirements :

Primary Responsibilities :

• Manages the operation of the case management and social work teams while providing care coordination across the care continuum with focus on system initiatives.
• Provides strategic direction to cross-functional teams and department leaders to ensure cohesive and effective implementation of prioritized care transformation (CT) initiatives, overseeing the implementation and standardization of inpatient care delivery.
• Ensures case management and social work teams adhere to and enforce standard work for care progression is being followed on a daily basis to ensure reduction in length of stay for patients. Manages internal and external stakeholder relationships to communicate progress, risks, issues, and mitigation to care transformation (CT). Communicates progress, risks, issues, and mitigation to leadership to proactively drive resolution.
• Utilizes data analytics and trending to forecast future needs, programs to improve functional areas with increased patient quality outcomes and reduced costs with efficient processes.
• Maintains an ongoing awareness of regulatory requirements to ensure compliance.
• Maintains knowledge of best practices and industry insights related to case management for purposes of continued strategic planning and innovation. Supports CT leadership in strategic planning, innovation, goal setting and other areas.
• Implements a management system that is customer-focused, encourages efficiency and automation, drives performance.
• Works with clinical, product, and other teams to identify and implement innovative care management programs. Develops and coordinates strategies for ensuring delivery of care in the most appropriate, lowest cost setting environments. Assumes fiscal responsibility for budgetary planning and implementation for assigned areas.
• Applies the existing body of evidence-based practice and scientific knowledge in health care to nursing practice, ensuring that nursing care is delivered based on patient's age-specific needs and clinical needs as described in the department's scope of service.
• Recruits, engages, develops, leads, and manages assigned staff.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Education :

Experience :

Required Professional License and / or Certifications :

Work Shift :

Day Shift (United States of America)

Job Type : Employee

Department :

8764070033 System Care Coordination

Scheduled Weekly Hours :

40

Benefits :

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.