Customer Service Specialist

Customer Support Specialist

TEKsystems is currently supporting a client in Burlington County, NJ in search for a Customer Support Specialist. This position will be responsible for customer support across various channels to ensure job installations have been completed as contracted, all required documents are in CRM for invoicing and ensuring overall customer satisfaction.

Support divisions by communicating with customers and subcontractors during completion of installation

Follow policy and procedures to audit documents and information in system to support invoicing team

Follow up with customers after installation to collect final payment and / or documents needed to invoice

Handle all inbound calls to ensure resolution

Effectively communicate with divisions with needs upon completion of installation for additional services needed or if documents and / or data is needed in the system

Adhere to established company processes and procedures related to customer experience, ensuring consistency and quality in customer interactions

Other duties as assigned

Qualifications :

Customer service and administration experience

Microsoft office

Strong communication

Strong attention to detail

Additional Details :

Schedule : Monday-Friday, this is an on-site position

Training- 9 : 30am-6 : 00pm for 3-4 weeks

Regular shift - 10am-6 : 30pm

Contract-to-hire opportunity

Full benefits and 401K immediately upon starting

Ability to learn and grow with a dynamic team

Pay and Benefits

The pay range for this position is $19.00 - $19.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Moorestown, NJ.

Application Deadline

This position is anticipated to close on Oct 31, 2025.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.