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Pharmacy Technician - Call Center Support

Pharmacy Technician - Call Center Support

ManpowerMemphis, TN, US
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Job Description

Job Description

Join a fast-paced, patient-focused team supporting pharmacy operations in a dynamic call center environment. This is an excellent opportunity for licensed Pharmacy Technicians who are passionate about customer service and healthcare. You’ll play a key role in ensuring patients receive timely medication refills and shipment coordination, while also supporting fulfillment operations.

Location : Memphis, TN

Schedule : Monday–Friday, 7 : 30 AM – 4 : 00 PM (occasional overtime may be required)

Pay Rate : $19.00 / hour

Employment Type : Contract assignment, potential for hire

Key Responsibilities

  • Handle inbound and outbound calls with professionalism and empathy
  • Resolve patient and provider inquiries efficiently and accurately
  • Process medication refills and coordinate shipment schedules
  • Assist with prescription fulfillment, packing, and order picking as needed
  • Maintain compliance with company policies and procedures
  • Adapt to changing business needs with scheduling flexibility

What We’re Looking For

  • Current, up-to-date resume
  • Active Pharmacy Technician license in the state of Tennessee
  • At least one year of call center experience highly desired
  • Healthcare or pharmacy experience strongly desired
  • Strong communication and interpersonal skills
  • Detail-oriented with excellent problem-solving abilities
  • Proficient in Microsoft Office
  • Ability to type 35+ WPM
  • What’s In It For You

  • Competitive pay rate
  • Opportunity to cross-train across departments
  • Potential for hire
  • Benefits for Manpower Associates (Upon Eligibility)

  • Medical, dental, disability, and life insurance
  • 401(k) retirement plan
  • Full tuition coverage
  • Employee Assistance Program
  • Referral bonuses
  • And more!
  • Ready to make a difference in patient care while growing your career in pharmacy operations? Apply today!

    About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells.

    ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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