U.S. Based Contact Center - Service & Inside Sales Advisor - Remote / Onsite / Hybrid Options - Other States
Delta DefenseWest Bend, WI, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters.remote
job_description.job_card.job_descriptionStarting salary $21.00 / hour Shift premium available based on days and hours worked Eligible for commission 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually Workplace Flexibility - Headquarters, Work-From-Home Remote, and Hybrid options available Robust Insurance Coverage Options : Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD Engage with customers, members, and prospects via voice and digital channels to resolve issues and strengthen relationships. Provide knowledgeable, respectful responses without scripts. Stay informed about products, services, and promotions. Use a "find needs, fill needs" approach to offer solutions and sell memberships and products. Address concerns with empathy and detail, retaining members contemplating non-renewal. Follow up to ensure exceptional service. Achieve performance targets for efficiency, sales, and retention. Collaborate with your team for continuous learning and growth. Maintain alignment with the Core Values of Delta Defense and Mission of the USCCA in all interactions. High School diploma or equivalent required. Associate’s degree or higher preferred. This is not an entry level role and requires prior work history in a customer service or sales role. Experience in fielding customer concerns by phone, digital chat, social media, and SMS / text is a plus. Required to pass and maintain Producer Property and Casualty License. Paid Training is provided for all hires. Excellent interpersonal skills complemented by strength in both written and verbal communication. Demonstrated ability to employ patience, empathy and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory manner. Computer fluency; working knowledge of software applications and advanced internet functions. Passionate about delighting customers and communicating with them through conversation. Able to work equally as well in a team environment, in-office or remotely. Self-defense knowledge and training, familiarity with firearms is preferred, but not necessary. Tuesday through Saturday, 1 : 30pm - 10 : 00pm CDT Sunday through Thursday, 1 : 30pm - 10 : 00pm CDT Please check your email after submitting your application. To advance in the hiring process, you must complete the requested online assessment. We look forward to reviewing your application.
Job Category : Contact Center
Requisition Number : USBAS001865
West Bend, WI 53095, USA
Job Details
Description
Most contact centers suck; ours doesn’t! Imagine starting each day excited to work alongside mission-focused teammates and inspiring leaders.
If you're eager to use your expertise in addressing customer concerns via phone, digital chat, social media, and SMS / text to redefine award-winning customer experience, this is your chance.
We’re proud to be one of Newsweek’s Top 100 America’s Most Loved Workplaces and we are on the grow. Consider joining our team of passionate culture warriors.
Work for Delta Defense, the private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Learn more about the USCCA at https : / / www.usconcealedcarry.com /
Contact Center Service & Inside Sales Advisor - Position Summary :
- Engage with USCCA members and prospects through inbound and outbound calls and chats.
- Build deep connections, helping members become the best protectors of themselves and their families.
- Understand individual needs and educate on membership value through needs-based sales.
- Provide outstanding service with account updates, payments, and membership purchases.
- Make a difference every day, delivering an award-winning customer experience.
Elevate your career with us and reap the rewards of your success!
Contact Center Service & Inside Sales Advisor - Essential Duties & Responsibilities :
Required Skills / Experience :
New hires must complete full-time, paid training which includes onboarding, products and systems, sales and service, and preparation for the Producer Property and Casualty Licensing. Required training runs Monday through Friday 8 : 00am-4 : 30pm Central for the first 8 weeks upon hire. Training is virtual for remote employees.
Now hiring Full Time employees for the following 40 hour / week openings with 8 hour shifts :
This position allows for the ability to work hybrid, in-office, or remote based on location.
Unable to accept applications from the following states : CA, HI, IL, KY, NJ, NM, NY, WA.
Benefits information can be reviewed at : Delta Defense Careers
Anticipated application close date : October 1, 2025
PM19
LI-#REMOTE
September 9, 2025
PI031646aa9476-35196-38494516
serp_jobs.job_alerts.create_a_job
Contact Us • West Bend, WI, United States
Job_description.internal_linking.related_jobs
Most contact centers suck; ours doesn’t! Imagine starting each day excited to work alongside mission-focused teammates and inspiring leaders.
If you're eager to use your expertise in addressing cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balanc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a Remote Outbound Call Center Agent.Key Responsibilities Receive in-depth training and be assigned to a team calling on behalf of clients Make outbound calls to donors a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a Remote Inside Sales Agent.Key Responsibilities Connect with customers through enthusiastic and professional conversations Identify customer needs and match them with a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.
All team members receive a competitive base salary and compensation pack...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.
All team members receive a competitive base salary and compensation pack...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a Contact Center Lead to guide customer interactions and support team development.Key Responsibilities Provide guidance and support to a team of customer service represen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
Has a genuine passion for helping people, making connections, and having a positive impact on everyone they meet?.Desires to learn, grow, and adapt within a fast-paced, ever-evolving environment?.I...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Remote Outbound Call Center Agent.Key Responsibilities Receive in-depth training and be assigned to a specific team for client calls Make 16-24 completed calls per hou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for an Insurance Discovery Solutions Advisor.Key Responsibilities Manage the performance of a client portfolio for a contingency-based insurance discovery solution, focusing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Job Category : Sales Requisition Number : INBOU001855 West Bend, WI 53095, USA Job Details Description Delta Defense, LLC is the private company that provides Marketing, Operations and Customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a Licensed Inside Sales Representative (Remote - Home Based Work).Key Responsibilities Engage with active insurance shoppers via inbound / outbound calls, live chat, SMS, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours A company is looking for a Contact Center - Consulting Solution Engineer.Key Responsibilities Design, implement, and optimize contact center solutions to meet customer needs Collaborate with cro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for an Inside Sales Associate.Key Responsibilities : Manage subscription renewals for lower-dollar accounts and maintain high customer retention Handle inbound leads by quali...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for an Inside Sales Team Lead.Key Responsibilities Lead and inspire a US-based inside sales team, setting goals and evaluating performance Qualify inbound leads through outb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Senior Client Advisor to develop trusted relationships with Premium, Private, and Enterprise clients.
Key Responsibilities Onboard members through live, video-based one-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
Delta Defense, LLC is the private company that provides Marketing, Operation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
U.S. Based Contact Center - Service & Inside Sales Advisor - Remote / Onsite / Hybrid Options - Other States
Delta Defense CareersWest Bend, Wisconsin, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service / Benefits Advisor (Work from home)
Professional Career SolutionsWaukesha, Wisconsinserp_jobs.filters.remote
serp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Automotive Service Advisor
Blain's Farm & FleetGrafton, Wisconsin, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Texas Outbound Call Center Agent
VirtualVocationsMilwaukee, Wisconsin, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Remote Inside Sales Agent
VirtualVocationsMilwaukee, Wisconsin, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Retail Wireless Consultant - Part Time
T-Mobile USA, Inc.Fond du Lac, WI, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Retail Wireless Consultant
T-Mobile USA, Inc.Delafield, WI, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Contact Center Lead
VirtualVocationsMilwaukee, Wisconsin, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Wireless Retail Sales Associate - UScellular •Now With T-Mobile •
Premier WirelessHartford, WI, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Kentucky Remote Call Center Agent
VirtualVocationsMilwaukee, Wisconsin, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Insurance Solutions Advisor
VirtualVocationsMilwaukee, Wisconsin, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Inbound Sales Advisor - Remote / Hybrid / HQ Options - Other States
Delta DefenseWest Bend, Wisconsin, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
South Carolina Licensed Inside Sales
VirtualVocationsMilwaukee, Wisconsin, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Contact Center Solutions Engineer
VirtualVocationsMilwaukee, Wisconsin, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Inside Sales Associate
VirtualVocationsMilwaukee, Wisconsin, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Inside Sales Team Lead
VirtualVocationsMilwaukee, Wisconsin, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Client Advisor
VirtualVocationsMilwaukee, Wisconsin, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Inbound Sales Advisor - Remote / Hybrid / HQ Options - Other States
Delta Defense CareersWest Bend, WI, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time