Medical Receptionist
We are looking for a full-time Medical Receptionist in Pearland Texas (77584). The Medical Receptionist is responsible for assisting patients, doctors office employees, and visitors. The Medical Receptionist helps the clinic run smoothly by scheduling appointments, greeting patients, answering phones, maintaining accounts and medical records, and other tasks as needed. Whether in person or over the phone the Medical Receptionist is typically the first faces or voice patients will see or hear.
Essential Functions :
- Assist with management of daily clinic operations including ensuring the clinic is open and closed in a timely manner
- Greet patients as they arrive to facility and provide them with appropriate information
- Assist patients in completing all necessary forms and documentation
- Ensure completeness and accuracy of patients forms and logs including all demographics in EMR system
- Update patients information in EMR system and all related records
- Keep patient appointment on schedule by notifying provider of patients arrival
- Answer telephone route calls when appropriate and answer inquiries
- Maintains patient accounts by obtaining recording and updating personal and financial information
- Call patients to remind them of appointments
- Schedule and reschedule patients appointments
- Coordinate mail flow in and out of the office
- Ensure reception area is well maintained neat and clean including magazines
Knowledge Skills and Abilities :
Strong computer knowledge including proficiency with MS Outlook Word and ExcelStrong attention to detailExceptional customer service and phone etiquetteExcellent verbal and written communication skillsBroad knowledge of the content intent and application of HIPAA federal and state regulationsKnowledge with in and out of network insurances insurance verification patient responsibility and process for prior authorizationAbility to travel between facilities if necessaryStarting pay rate : $16.50 / hour
Education and Experience :
High School Diploma or GEDValid Texas Drivers LicenseBenefits Offered :
3 Medical Plans2 Dental Plans1 Vision PlanEmployee Assistance ProgramShort and Long-Term Disability InsuranceBasic and Voluntary Life with AD&D Plan401(k) with a 2-year vestingPTO + HolidaysCompensation to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.