Service Advisor
Martin Automotive GroupCleveland Heights, OH, USjob_description.job_card.30_days_ago
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job_description.job_card.job_description2-3 years experience in a dealership environment Dealertrack & Xtime experience preferred but not required Must have high school diploma or GED Proven record of achieving exceptional Customer Satisfaction Above average energy level A desire for a long term career with a growing organization Personal and professional integrity Top Pay for Experienced Advisor Growth Potential Medical, Dental, Vision, Life Insurance 401k Paid Holidays Weekly Paychecks
Martin Automotive Group is searching for a Service Advisor to join our team at our Toyota Cleveland Heights location! We believe our continued success and future growth is attributed to our employees.
Responsibilities :
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements
Benefits
Service Advisor, Advisor, Service Writer, Customer Service, EEO
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Service Advisor • Cleveland Heights, OH, US