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Assistant Administrator
Assistant AdministratorKeller Williams Realty Boston Northwest • Concord, MA, US
Assistant Administrator

Assistant Administrator

Keller Williams Realty Boston Northwest • Concord, MA, US
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Job Description

Job Description

It’s our dream to create an extraordinary workplace experience —helping our associates find their office home so they can do their best work. Extraordinary is no ordinary achievement, and it will only happen through a leadership team of considerate collaborators who care deeply about people and excellence.

The Assistant Administrator is a vital member of our leadership team. In this role, you will help bring our vision to life by ensuring daily operations run smoothly, deadlines are met, and the organization maintains the highest level of professionalism and people care.

If you love people and numbers , are highly detail-oriented , and have a passion for building relationships and community , this may be the role for you!

This is an in-person role, on-site, five days per week.

Compensation & Benefits

  • Starting at $30 per hour , based on experience and qualifications.
  • End-of-Year Bonus eligibility.
  • Generous Paid Time Off package.
  • Retirement Account with company matching.
  • Subsidized Healthcare Plan.

Compensation : $30 hourly

Responsibilities : Key Responsibilities

Experience Coordination

As the person who sits at the front desk, you will be the heart of our in-person experiences, truly aiming to create great days for all who enter our office. You are the go-to problem solver, connector, and the person everyone knows. Your genuine curiosity makes you successful at uncovering and solving people’s needs. You love to help.

  • Greet associates and visitors warmly and provide solutions to their needs.
  • Prepare the office daily : brew coffee, stock shared amenities, and keep common spaces organized and clean.
  • Answer phones with friendliness and professionalism.
  • Sort and route mail and deliveries.
  • Support associates in using office technology, resources, and systems.
  • Troubleshoot copier, IT, and Wi-Fi issues (no task too big or too small).
  • Collaborate with team members to streamline administrative processes.
  • Assist in creating memorable in-person events that support culture and collaboration.
  • Financial & Reporting

    As the person who works closely with the Senior Administrator, being highly detail-oriented to ensure accuracy is vital.

  • Work closely with the Senior Administrator on file compliance, bookkeeping, and invoicing .
  • Produce, track, and reconcile invoices with accuracy.
  • Ensure all associate transactions are properly recorded and tracked.
  • Assist in processing real estate transaction paperwork from contract to close.
  • Support associates with compliance and contract requirements.
  • Act as a backup point of contact for vendors and associates when the Senior Administrator is unavailable.
  • Draft correspondence, meeting notes, and reports as needed.
  • Assist with new hire onboarding and smooth integration into systems and culture.
  • Contribute to culture-building initiatives, celebrations, and recognition programs.
  • You’re a Great Fit If You…

  • Believe no task is too small—you’re just as happy restocking the fridge as troubleshooting the printer.
  • Thrive on helping others succeed and enjoy being part of a larger team mission.
  • Can create order out of chaos , staying proactive and two steps ahead.
  • Are resilient—comfortable with both routine and the unexpected.
  • Constantly look for ways to improve efficiency and make systems better.
  • Qualifications :

    Skills & Qualifications

  • 1–3 years of real estate industry experience preferred.
  • 1–3 years of bookkeeping and administrative experience.
  • Strong attention to detail, organizational skills, and problem-solving ability.
  • Excellent people skills with a proactive, positive attitude.
  • Proficiency with Google Suite, MS Word, Excel, and CRM systems.
  • Eager to embrace new technology, learn it quickly, and teach others.
  • Excellent written / verbal communication and proofreading skills.
  • Track record of success in prior roles.
  • Some college preferred.
  • About Company

    At Keller Williams Realty Boston Northwest , we are driven by a passion for delivering an exceptional level of service to our associates and to their clients.

    Our culture is built on collaboration and integrity . Associates freely share their knowledge and talents, uphold the highest ethical standards, and support one another in pursuit of excellence. This distinctive environment empowers our professionals to grow their businesses, achieve extraordinary results, and consistently exceed expectations.

    Because of this steadfast commitment to values and performance , we continue to attract top talent across the real estate industry. Today, we are proud to be home to some of the most accomplished agents in the field—placing our brokerage among the top 1% of all brokerages nationwide .

    Keller Williams Realty is the world’s largest real estate company and is #1 in units and sales volume in the U.S. The company has cultivated an agent-centric, technology-driven, and education-based culture.

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    Assistant Administrator • Concord, MA, US

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