Collections Specialist I

Job Description

Job Description

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for an Collections Specialist for our Columbus, Ohio location.

As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.

Responsibilities

• Responsible for the maintenance of customer accounts through proactive collection activity and account research.
• Responsible for Tier I Inbound Calls into the Credit & Collections Department Contact Center through any of multiple channels, including voice, text, social media, the Customer or the Sales Rep portals, and iMessage’s.
• Responsible for following up with Customers and Sales Representatives within 12 hours of phone or email request.
• Support company growth objectives through effective job performance and communication skills.

Qualifications

Additional Information

This is a Monday- Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8 : 00am-6 : 00pm.

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

We Participate in E-Verify. Participamos en E-Verify.