LP Investigator

Claire's is passionate about creating a safe, fun, and inspiring environment where self-expression shines. Our Loss Prevention Investigators are key to protecting our people, customers, and assets—ensuring every store lives up to the standards of trust and excellence that define Claire's.

This role is not just about protecting product—it's about enabling growth, driving operational excellence, and building a culture of integrity across our fleet. You'll partner with store leaders, field leaders, and cross-functional teams to investigate issues, audit processes, and implement solutions that safeguard profitability and elevate customer experience.

Key Responsibilities

• Investigations & Audits : Lead investigations into internal and external theft, fraud, and policy violations with urgency and discretion. Conduct compliance audits and physical inventory assessments to ensure integrity of sales, cash handling, and operational processes. Partner with HR and Field Leaders to drive accountability and resolution.
• Analytics & Technology : Leverage data, reporting tools, and CCTV to identify risk patterns and prevent loss. Translate insights into actionable recommendations that improve store behaviors and reduce shrink.
• Training & Culture : Coach and educate field teams on compliance, safety, and security standards—embedding LP best practices into daily routines. Influence leaders at all levels to build a culture of awareness, responsibility, and proactive loss prevention.
• Partnerships & Communication : Collaborate with District and Regional Leaders to assess vulnerabilities and implement corrective actions. Communicate findings with clarity, professionalism, and a solutions-first mindset.
• Continuous Improvement : Conduct special projects and studies that identify root causes of risk and drive new prevention strategies. Serve as a trusted advisor, constantly raising the standard of operational excellence across the business.

Qualifications

Compensation Range : $52,000.00 - $71,760.00

Claire's is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process.

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