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Public Relations Account Director (B2B Technology, Cybersecurity, Financial Serv
Public Relations Account Director (B2B Technology, Cybersecurity, Financial ServMediabistro • Seattle, WA, United States
Public Relations Account Director (B2B Technology, Cybersecurity, Financial Serv

Public Relations Account Director (B2B Technology, Cybersecurity, Financial Serv

Mediabistro • Seattle, WA, United States
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Public Relations Account Director

The Account Director position is a unique opportunity to become a leader for an innovative PR agency. As a member of our management team, this individual has to be a visionary creative type with 7+ years of experience growing teams and delighting clients. The Account Director will lead 4 to 5 teams, overseeing the development of high-level strategy with clients to ensure the team is successful with media strategies. You will also be involved in new business development and operational leadership. As a member of senior management, this individual will serve as a mentor, manager and lead example for all account teams on client management, quality assurance, staff development and strategic guidance. If you have been waiting to discover a role that allows you to be a catalyst in a thriving, meaningful workplace, then Highwire might be just the place for you.

Key Responsibilities

Media / Influencer Relations

  • Strong relationships particularly with business, broadcast and influencer media and ability to direct staff to develop the same.
  • Strong grasp and creative use of social media channels to engage and support efforts.
  • Ongoing engagement of media for the agency.
  • Experience measuring the ROI of communications activities.
  • Experience with social media influencer engagement, content campaigns, and media coverage amplification.

Client Service / Management

  • Deliver exemplary client service for specified clients.
  • Develop and maintain a strong working relationship with the client who listens and values your advice.
  • Develop a strong working knowledge of your clients\' business, their competitors and relevant industry bodies.
  • Identify key messages and audiences and develop strategic communications plans.
  • Deliver projects and campaigns on time and on budget.
  • Understanding the financials of each account, the allocated hours per month vs. actual fee and managing the accounts according to the resulting servicing levels.
  • Proactively communicate regularly with clients on status of deliverables and budget.
  • Identify relevant opportunities to secure organic growth and hit your revenue targets.
  • Develop and maintain strong relationships with appropriate members of the media.
  • Keep abreast of market trends, new technologies and client needs.
  • Own account management to ensure monthly client billing is accurate, client expenses are recouped, and accounts are current.
  • In addition to leading strategic planning efforts, fully partake in the execution of the programs we develop, as determined appropriate by account, including but not limited to writing / editing, media relations, social media, and crisis work.
  • Be an ambassador for the agency.
  • Writing Proficiencies

  • Ability to generate a plan for a campaign or an entire PR program.
  • Ability to generate and edit award submissions, press releases, fact sheets, backgrounders, biographies, tour reports, briefing books, contributed articles, speaking opportunity abstracts, pitches, Q&As, company memorandum and general team correspondence; also responsible for their production and assembly.
  • Professional, articulate and timely client communication.
  • Development of consistent, creative, successful pitches.
  • Agency Operations

  • Maintain 2 direct reports, assist in development of goals for reports, deliver annual reviews and quarterly check ins.
  • Participation in new business process including proactively identifying new targets, research and presenting at pitch.
  • Identify, attend and encourage others to attend networking events.
  • Maintain a respectful, enthusiastic, and professional attitude towards coworkers, clients, and outside colleagues and lead team by example.
  • Support teams and manage up and down.
  • Responsible use of flexible work policies.
  • Uses Highwire social channels; writes for Highwire blog.
  • Mentor junior staff to elevate development.
  • Self Development

  • Proactively set up quarterly goals with principal; track against goals and demonstrate growth.
  • Effectively prioritize responsibilities based on impact, timelines, workflow and client goals.
  • Drive projects forward independently, eliminating the need for managers to consistently check in re : follow through / task completion. Identify areas for self-improvement and bring suggestions and solutions to management.
  • Consistently hit deadlines or give enough notice if you won\'t.
  • Attends regular networking events.
  • Requirements

  • At least 7 years PR agency experience
  • Record of high academic achievement with good degree and A level results, particularly English and / or Business
  • Core consumer brand PR background with some knowledge of corporate PR and crisis management
  • Experience of running a reactive and proactive press office and handling incoming press enquiries
  • Experience measuring the ROI of communications activities
  • Experience with social media influencer engagement, content campaigns, and media coverage amplification
  • Excellent publicity skills a strong understanding of the media, editorial requirements and what \"makes\" a story
  • Ability to demonstrate creativity and innovative thinking
  • A wide network of national consumer and business as well as regional contacts across a broad spectrum of media
  • Experience in delivering impactful PR campaigns from inception through to delivery with a strong cuttings folder to prove it!
  • Ability to build relationships internally and externally, interfacing at all levels
  • Superior people and communication skills, both verbal and written
  • Strong organizational and time management skills
  • Team player who works well under pressure
  • Thrives in an environment of flexibility and change
  • Highwire Perks

  • Competitive salary
  • Merit-based bonuses and promotions
  • Hybrid work model to suit your schedule and lifestyle
  • Excellent vacation policy including extended break for summer and winter holiday
  • Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm
  • 401K Match
  • Medical and dental benefits / FSA
  • Paid Parental Leave
  • Commuter Benefit
  • Home office equipment stipend
  • Growth Mindset Stipend of $100 annually for books, exhibitions, etc.
  • Technology reimbursement
  • Wellness benefit
  • Donation Match
  • Mentorship
  • Monthly recognition programs
  • Employee referral bonus
  • New business referral bonus
  • Quarterly Highwire fun events Thanksgiving is our favorite holiday
  • Dog friendly work environment
  • Extremely supportive, nurturing environment with many opportunities for learning and growth
  • $125,000 - $150,000 a year

    Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.

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