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Medicaid Product Management Advisor - Express Scripts - Hybrid

Medicaid Product Management Advisor - Express Scripts - Hybrid

CignaMorris Plains, NJ, US
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Product Management Advisor, Regulated Markets Hybrid

The job profile for this position is Product Management Advisor, which is a Band 4 Senior Contributor Career Track Role.

Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Position Summary

Join our dynamic Regulated Markets team as a Product Management Advisor, primarily supporting Medicaid and HealthCare Reform. This position sits within the Regulated Markets Benefits, Claims, and COB Solutions team reporting to the Product Management Senior Manager. You'll play a pivotal role in driving strategy, planning, and execution for key claims processing functions and transformative projects. This is your opportunity to make a meaningful impact on healthcare delivery, compliance, and operational excellence.

Essential Functions

  • Own and support products within Regulated Markets, focusing on claims processing and strategic initiatives.
  • Lead strategy, planning, and execution for assigned projects, partnering with IT and business stakeholders.
  • Monitor product performance, ensure compliance, and resolve errors through proactive surveillance and analysis.
  • Recommend process improvements, system upgrades, and technology enhancements to leadership.
  • Support account teams, clients, and internal partners with expert product knowledge and issue resolution.
  • Present data and insights confidently to diverse audiences, driving consensus and informed decision-making.
  • Anticipate needs, plan ahead, and manage multiple priorities independently.

Qualifications

  • Bachelors degree in a related field or equivalent work experience.
  • Knowledge of PBM or healthcare industry is preferred.
  • Knowledge of Medicaid / HIM regulations or experience interpreting government regulations preferred.
  • Build and maintain strong business partnerships across diverse stakeholder groups.
  • Demonstrate analytical thinking, strategic planning, and effective problem-solving.
  • Adapt quickly to changing business needs and thrive in dynamic environments.
  • Take initiative and drive results, even in ambiguous situations.
  • Collaborate effectively within teams and across functions to deliver solutions.
  • Communicate clearly, listen actively, and ensure mutual understanding.
  • Exhibit resilience by recovering quickly from setbacks and maintaining focus under pressure.
  • Show courage by challenging the status quo and making tough decisions when needed.
  • Prioritize customer needs, delivering value to clients and internal partners.
  • Act with integrity, instilling trust and confidence in others.
  • Embrace new challenges and learn rapidly from experience.
  • Value and leverage diverse backgrounds, perspectives, and viewpoints.
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download / 5Mbps upload.

    This role is also anticipated to be eligible to participate in an annual bonus plan.

    We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

    About Evernorth Health Services

    Evernorth Health Services, a division of the Cigna Group, creates pharmacy, care, and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

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    Product Advisor • Morris Plains, NJ, US

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