Customer Success Coordinator
The Dragon People / Accelerated Workflow SolutionsBonita Springs, FL, USjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionFull-time Mon–Fri Keep data clean : Manage customer and deal records in HubSpot (clinicians, admins, users, EHRs). Pipeline hygiene : Update stages, owners, and dates so leadership has an accurate view. Own renewals basics : Track timelines, build simple renewal views, flag risks / opps. Usage insights : Review utilization data and highlight retention opportunities. Onboarding prep : Ensure new customers have the right info for smooth implementation. Visibility : Create lightweight reports on renewals, expansions, and success activity. Organized, detail-oriented, eager to learn— entry-level welcome . Interest in SaaS , sales ops , or customer success (healthcare a plus). Comfortable with CRMs (HubSpot ideal—training provided). Clear communication and follow-through across teams. Growth mindset and positive energy—we move fast and help each other win. Real impact in healthcare AI + career growth in SaaS CS / RevOps. Supportive, low-ego team that makes it fun every day . Training in HubSpot, SaaS workflows, and healthcare solutions. Clear paths into Customer Success , Sales Operations, or Account Management . Salary : $49,000 base + performance plan up to $6,000 / year tied to retention / renewals. Benefits : Medical, dental, vision, life, PTO, 401(k) with company match, and a vibrant culture. Schedule : Monday–Friday 9am – 5pm EST. Location : Remote, USA only. Must reside in one of : FL, GA, IN, LA, NC, NJ, SC, TX, TN, VA. Offers of employment are contingent upon a satisfactory background check.
Job Description
Job Description
Customer Success Coordinator
Company : The Dragon People (TDP) — a sister company to eDist.com (this role is at TDP, not eDist)
Workplace type : Remote (USA only; eligible states below)
- HQ : Bonita Springs, FL
Compensation : $49,000 base + up to $6,000 performance plan
LinkedIn Preview (appears before “See more”)
Join The Dragon People and help clinicians adopt cutting-edge healthcare AI (Dragon Medical One, DAX Copilot). This is an entry-level, remote role where you’ll learn SaaS customer success, keep the pipeline clean, and support renewals—inside a supportive team that makes it fun every day.
About The Dragon People (TDP)
TDP is the professional services & enablement arm within the eDist family—i ndependent brand, shared leadership . We’re focused on helping healthcare organizations succeed with speech & AI. You’ll gain hands-on experience in SaaS operations and customer success while doing meaningful work that improves clinician workflows and patient documentation.
The Role : What You’ll Do
What You’ll Bring
Why TDP
Pay, Benefits & Details
Equal Opportunity : TDP embraces diversity and is an equal opportunity employer.
How to Apply
Click Apply and include your resume (PDF preferred). In 3–5 bullets, tell us about a time you improved a process (billing, data hygiene, reporting) and the measurable outcome.
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Customer Coordinator • Bonita Springs, FL, US
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