Apply Now – Junior Customer Service Associate

Olympus Solutions is a leading force in modern marketing and sales, known for delivering exceptional results and helping businesses expand their reach. Olympus Solutions partnerships with Fortune 500 companies allow us to work in some of today’s most exciting industries, including telecommunications, clean energy, home technology, and financial services.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

We don’t just focus on transactions—we build relationships. Our team of Junior Customer Service Associate play a vital role in connecting with customers, driving brand awareness, and ensuring business growth. No prior experience? No problem! This is an entry-level position meaning, we provide comprehensive training and a supportive environment where you can develop skills, gain confidence, and grow professionally.

Rather than treating every interaction as just another lead, we focus on building lasting partnerships that fuel mutual growth. Our collaborations with Fortune 500 companies have propelled us into exciting industries, including telecommunications, clean energy, innovative home technology, and financial services. Every day, our dynamic team of Account Representatives pushes the boundaries of innovation, helping our clients expand their reach and impact millions of people nationwide.

This is an excellent opportunity for individuals looking to gain hands-on experience in customer service, sales, and account management. We’re searching for motivated, people-oriented individuals who are eager to learn, grow, and excel in the marketing & sales industry.

What You’ll Do As An Junior Customer Service Associate

• Engage with Customers – Our Customer Service Representative delivers exceptional service, ensuring a positive customer experience from start to finish.
• Sales & Customer Acquisition – Interact directly with new customers, build rapport, and assist with new account enrollments.
• Relationship Building – Establish trust and long-term connections with customers, clients, and team members.
• Achieve Goals & Performance Metrics – Stay motivated to meet and exceed sales targets while contributing to team success.
• Collaborate & Strategize –Customer Service Representatives work with sales and marketing teams to implement effective sales strategies and execute innovative marketing campaigns.
• Product & Industry Knowledge – Receive hands-on training to become a trusted expert in products and services, confidently answering questions and addressing customer needs.
• Work Independently & With a Team – Enjoy the flexibility of working both autonomously and in a team-driven environment that fosters success.