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Front Desk Associate
Front Desk AssociateUnited Defense Tactical - Scottsdale • Scottsdale, AZ, US
Front Desk Associate

Front Desk Associate

United Defense Tactical - Scottsdale • Scottsdale, AZ, US
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Job Description

Job Description

Benefits :

  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • Company parties

Be the Face of Empowerment at United Defense Tactical!

Ready to join a world-class firearms training facility in the heart of North Scottsdale? United Defense Tactical (UDT) at 4848 E Cactus Rd, Scottsdale, AZ 85254 is hiring a Front Desk Associate to deliver exceptional customer service, keep our cutting-edge facility running smoothly, and champion our mission of empowering civilians, military, and law enforcement through reality-based tactical training. If youre organized, upbeat, and thrive in a fast-paced environment, this is your shot to make an impact!

What Youll Do :

  • Customer Service : Greet every visitorwhether in person, by phone, or emailwith warmth and positivity, handling inquiries, complaints, and requests while living our Serve selflessly with the highest integrity value.
  • Receptionist Duties : Own the front desk, directing customers to training areas, managing check-ins / outs, and keeping the space clean, organized, and ready for action.
  • Administrative / Clerical : Keep us on track by updating customer records, processing reservations and billing with precision, and tackling tasks like scanning and filing.
  • Education / Training Support : Welcome a diverse crowdcivilians to prosto our state-of-the-art facility, answering questions about handgun, rifle, and shotgun programs to ignite their training journey.
  • Fitness Mindset : Bring high energy and enthusiasm, like a fitness coach, to a tactical setting, empowering customers to build skills and confidence as they defend themselves.

    • Responsibilities :

  • Welcome customers and guide them to the right department or person.
  • Answer calls and emails promptly and professionally.
  • Keep the front desk area tidy, stocked, and organized.
  • Process inquiries, resolve issues, and escalate when needed.
  • Check customers in / out, ensuring accurate reservations and billing.
  • Maintain and update customer records in our database.
  • Coordinate with team members to meet customer needs seamlessly.
  • Handle clerical tasks (photocopying, scanning, filing) with care.
  • Uphold UDT policies and a professional demeanor at all times.

    • What Were Looking For :

  • High school diploma or equivalent.
  • 1-2 years of customer service or receptionist experiencethink gym desks, tactical ranges, or busy offices.
  • Top-notch communication and multitasking skills for a bustling environment.
  • Comfort with Microsoft Office / Google Suite and office tools (computer, scanner, etc.).
  • A positive, proactive attitudebonus if youre passionate about firearms or self-defense!
  • Availability for 8-hour shifts, including evenings and weekends (flexible scheduling offered).
  • Preferred candidates will submit a professional headshot and resume to scottsdale@uniteddefensetactical.com .

    • Why Choose UDT?

  • Competitive Pay : $18.50- $22.00 / hourstandout wages in Scottsdales 85254 market.
  • Perks : Score employee discounts on firearms training and gear, hands-on skill development in tactical self-defense, flexible scheduling, networking with tactical pros, and a tight-knit team spirit.
  • Mission-Driven : Join a team dedicated to empowerment, living values like Dont make excuses, make it happen and UDT is a synonym for world-classoperate like it.

    • Company Overview :

    United Defense Tactical is a premier firearms training facility committed to equipping people with the skills and confidence to handle real-world threats. Located at 4848 E Cactus Rd, our Scottsdale hub offers top-tier programs, advanced equipment, and a passion for excellence in customer service.

    Our Purpose : Empowerment through tactical trainingdelivering the most comprehensive, reality-based experience to civilians, military, and law enforcement.

    Our Values :

  • Dont make excuses, make it happen.
  • Serve selflessly with the highest integrity.
  • Show up with positivity, high energy, and excitement.
  • UDT is world-classoperate like it in all you do.
  • Be organized. Be clean. Be prepared.
  • Keep calm and respect others.
  • Educate & Executebut above all, EMPOWER.

    • Start Date : August 2025, though the exact start date is currently unknown.

    Ready to Step Up?

    Bring your energy and organization to UDTs vibrant 85254 community. Preferred candidates should submit a professional headshot and resume to scottsdale@uniteddefensetactical.com . Apply today to join a team thats all about making a differenceone customer at a time!

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    Front Desk Associate • Scottsdale, AZ, US

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