Office Supervisor - Urgent Care

Job Description

Job Description

General Summary of Duties : Assist physicians / providers with patient care. Obtains authorization and schedules all diagnostic testing. Maintains nursing department and exam rooms. Input pertinent Patient information into computer system Supervision : Staff Reports directly to Office Supervisor. Manager : Supervisor reports to Office Manager Typical Physical

Demands : Work requires full range of body motion. Requires eye-hand coordination. Intermittent standing, sitting, walking, bending, and reaching. Occasional lifting and carrying up to 35 lbs. May lift patients with proper lifting technique and assistance. Requires manual dexterity sufficient to operate keyboard, fax machine, telephone, and other office equipment. Requires normal range of hearing and eyesight to work with patients and physicians. Typical Working Conditions : Normal Medical Office Environment. Daily interaction with providers and patients. Daily use of computer and thorough knowledge of EHR information

• Possible exposure to biohazard material and chemicals
• Occupational Exposure Risks : Injections of patients, handling used sharps, sterilizing instruments, clean up body fluid spills handling biohazard waste, assisting provider with clinical procedures.

Example of Duties : (This list may not include all of the duties assigned) Enter patient information as required / instructed by provider into EHR System Prepare patients for examination Remove dressings, casts, and sutures Order x-rays under direction / request of the physician / provider Assists with applying dressings, splints and casts under direction of physician Scribe chart notes under direction of the physician / provider when applicable IM injections Prepare injection as ordered by provider and prepare surgical trays Maintain sterile procedures and fields Follow all safety and biohazard procedures Assist physician in minor surgical procedures and casting Take vital signs and weigh all patients (seniors vitals each visit) Input charges and other information into the EHR system as instructed Obtain authorization, schedule testing and assist with surgery scheduling Complete disability forms (Front office will collect fee) Sort medical records and correspondence scan into EHR System Knowledge of ICD-10 and CPT coding Handle phone calls from patients, insurance companies regarding patient care Respond to all patient calls (that are not urgent) by the end of the working day Give routine information to patients in accordance with established procedures Create and maintain physician calendars Clean and sterilize instruments Clean and stock all exam rooms Order and stock medical supplies Management Services Electronically submit or call in new prescriptions and refills to pharmacies as approved or ordered by provider Dispense medication from office pharmacy under the direction of a physician Work from a computer Advise post op patients on symptoms / concerns as instructed by the provider Attends meetings as required

Performance Requirements : Knowledge of safety and biohazard policies and procedures. Ability to establish and maintain effective working relationships. Skill in injections and sterile techniques. Skill in general medical assisting. Ability to react calmly and effectively in an emergency and under stressful situations. Ability to read, understand and respond to oral and written directions. Knowledge of basic anatomy and medical terminology. Ability to maintain confidentiality. Thorough knowledge of computer and phone systems. CPR certified.