Security Officer - Residential Front Desk Patrol
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
As a Security Officer - Residential Front Desk Patrol in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Officer with Allied Universal at a residential location, you will be the first point of contact for residents and guests, providing a welcoming presence and exceptional customer service. Your role involves monitoring entry points, verifying credentials, and assisting with inquiries to help maintain a secure environment. You will help to deter security-related incidents through your attentiveness and strong communication skills, embodying our values of reliability, teamwork, and integrity while putting people first in every interaction.
Position Type : Full Time
Pay Rate : $17.00 / Hour
Job Schedule : Day TimeMon 03 : 00 PM - 11 : 00 PMFri 03 : 00 PM - 11 : 00 PMSat 03 : 00 PM - 11 : 00 PMSun 03 : 00 PM - 11 : 00 PM
What You'll Do :
- Use our proprietary scheduling platform to claim open shifts at client sites
- Support operations across a range of environments including commercial real estate, healthcare, and education
- Receive site-specific training and guidance from experienced teams
- Deliver consistent, professional security presence and customer service
- Be ready to fill in at short notice when urgent needs arise
Responsibilities :
Greet residents, guests, and visitors in a professional and courteous manner while stationed at the front desk.Monitor access to the residential location, verifying identification and / or credentials as required by site-specific policies.Respond to incidents and critical situations in a calm, problem-solving manner, following established procedures.Maintain detailed and accurate records of daily activities, incidents, and / or unusual occurrences as directed by Allied Universal and site management.Assist with visitor management processes, including logging visitors and issuing passes according to site protocols.Provide customer service by addressing inquiries and / or concerns from residents and visitors in a helpful manner.Support emergency response activities as needed, following site-specific instructions and Allied Universal guidelines.Help to deter unauthorized access and / or suspicious activity by maintaining a visible presence at the front desk.What We're Looking For :
Availability across various days and shiftsReliability and ability to adapt to different post assignmentsA desire to gain broad experience and grow within the companyInterest in transitioning into full-time roles when availableMinimum Requirements :
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.Possess a high school diploma or equivalent.As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions only.Why Join Us :
Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.Smart Tools : Access exclusive technology for real-time shift visibility and claiming.Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.