Product Coordinator SaaS / LMS

Job Description

Job Description

Stanbridge University is seeking a Product Coordinator to support the planning, documentation, and execution of SaaS and EdTech product initiatives. This role focuses on assisting with the early-stage planning of new features , translating requirements into actionable deliverables, and creating clear, user-friendly documentation for internal and external audiences.

The ideal candidate will have experience in SaaS product workflows, an eye for detail, and the ability to organize and communicate effectively across teams. This is a full-time onsite position in Irvine, CA .

Key Responsibilities :

• Collaborate with the Product Manager and stakeholders during the planning phase to gather ideas, research user needs, and outline proposed features before development begins.
• Translate early product concepts into clear user stories, acceptance criteria, and initial technical documentation .
• Assist in organizing and maintaining the product backlog; ensure items are scoped, prioritized, and ready for development.
• Coordinate with developers, UX designers, QA analysts, and IT support to track progress and resolve requirements questions.
• Participate in sprint ceremonies (planning, backlog refinement, product demos) as a supporting contributor.
• Help define user acceptance criteria and assist in UAT testing and rollout planning.
• Draft and maintain end-user documentation, FAQs, knowledge base articles, and training materials.
• Create release notes, API integration guides, and onboarding resources for new features.
• Track basic product usage metrics and compile reports for leadership review.
• Assist in planning and documenting API integrations or interoperability features (e.g., LTI tools).

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Equal Opportunity Employer :

Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. All qualified applicants are encouraged to apply.