Talent.com
Service Management Associate
Service Management AssociateVirtualVocations • Boulder, Colorado, United States
Service Management Associate

Service Management Associate

VirtualVocations • Boulder, Colorado, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Service Management Associate to join their team.

Key Responsibilities

Oversee daily call queue performance, ensuring coverage and adherence to SOPs

Generate reports and dashboards related to call metrics and SLA compliance

Assist the Service Management team with trend analysis and process documentation

Required Qualifications

Strong knowledge of ConnectWise Manage and similar call routing systems

Familiarity with call center metrics such as SLA attainment and staffing adherence

Experience with contact center or ITSM tools

Working knowledge of ITIL concepts as they apply to MSP operations

Organizational and conflict-resolution skills

serp_jobs.job_alerts.create_a_job

Management Associate • Boulder, Colorado, United States

Job_description.internal_linking.related_jobs
Client Service Associate (2026 Start)

Client Service Associate (2026 Start)

The Trade Desk • Denver, CO, United States
serp_jobs.job_card.full_time
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world.How? With a media buying platform that helps brands deliver a more insightful and relevan...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Resource Management Senior Consultant

Resource Management Senior Consultant

Plante Moran • Denver, CO, United States
serp_jobs.job_card.full_time
Our "we-care" culture is more than just a motto; it's a promise.From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Metro Service Manager - Denver

Metro Service Manager - Denver

HopSkipDrive • Denver, CO, US
serp_jobs.job_card.full_time
Metro Service Manager - Denver.At HopSkipDrive, our goal is to create opportunity for all through mobility.We're a technology company that solves complex transportation challenges where there is a ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Retail Customer Service Associate

Retail Customer Service Associate

FedEx • Loveland, CO, US
serp_jobs.job_card.full_time
POSITION SUMMARY : The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and pr...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Associate / Senior Associate - Asset Management

Associate / Senior Associate - Asset Management

Brikwell • Denver, CO, United States
serp_jobs.job_card.full_time
Brikwell exists to improve lives.We improve lives by investing in quality people and real estate.Brikwell currently invests in affordable, workforce, student and market-rate housing.Since our found...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Team

Service Team

Panda Restaurant Group • Lakewood, CO, US
serp_jobs.job_card.full_time
Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30
Wireless Services Sales Associate

Wireless Services Sales Associate

PMI Sales Agency • Denver, CO, US
serp_jobs.job_card.full_time
Wireless Services Sales Associate : Where Technology, Talent, and Opportunity Meet.Do you have a love for working with people, a passion for technology, and a drive to make connections? As a Wireles...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Assistant Client Service Manager

Assistant Client Service Manager

United Business Bank • Greenwood Village, Colorado, United States
serp_jobs.job_card.full_time
Denver 24 - Greenwood Village, CO.Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and support...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Client Service Associate

Client Service Associate

Apollon Wealth Management • Denver, CO, US
serp_jobs.job_card.full_time
Reports to : Client Services Manager.We are seeking a dedicated and proactive Client Service Associate to join our esteemed wealth management team. The ideal candidate will play a vital role in ensur...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Manager

Service Manager

J.F. Shea Family of Companies • Denver, CO, US
serp_jobs.job_card.full_time
Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 11,200 apartment units and 6 million ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
PWM Registered Client Service Associate

PWM Registered Client Service Associate

Morgan Stanley • Denver, CO, US
serp_jobs.job_card.full_time
Registered Client Service Associate.PWM Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs) / Private Wealth Advisor(s) (PWAs) / tea...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Associate Manager Configuration and Data Management - TS Clearan

Associate Manager Configuration and Data Management - TS Clearan

Clearance Jobs • Littleton, CO, US
serp_jobs.job_card.full_time +1
Top Secret / SCI IT - Data Science.We are a dynamic and diverse team supporting recurring multi-year, critical programs, seeking an experienced individual to manage a cross-program Configuration and ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Service Manager

Client Service Manager

Moneta • Denver, CO, US
serp_jobs.job_card.full_time
MONETA is an independent Registered Investment Advisor (RIA) wholly focused on going further for our clients.We are one firm with many solutions and we provide a full spectrum of financial advisory...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Associate Service Manager

Associate Service Manager

Morgan Stanley • Englewood, CO, US
serp_jobs.job_card.full_time
The Associate Service Manager will partner with the Service Manager to help perform operational support and oversight on behalf of the Market as well as general management support functions and spe...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Premier Service Associate

Premier Service Associate

Empower Retirement • Greenwood Village, Colorado, United States
serp_jobs.job_card.full_time
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Associate Manager Configuration and Data Management

Associate Manager Configuration and Data Management

Clearance Jobs • Littleton, CO, US
serp_jobs.job_card.full_time +1
Top Secret / Sci It - Data Science.Littleton, CO (On-Site / Office).Who We Are : We are a dynamic and diverse team supporting recurring multi-year, critical programs, seeking an experienced individual t...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Advanced Management Partner

Advanced Management Partner

Cintas • Westminster, CO, US
serp_jobs.job_card.full_time
Cintas is seeking an Advanced Management Partner to be trained and prepped for Senior Leadership roles.Each assignment prior to the role of General Manager will be hands-on and designed to teach th...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Treasury Management Service Specialist II

Treasury Management Service Specialist II

Huntington • Denver, CO, US
serp_jobs.job_card.full_time
Treasury Management Service Specialist II.The Treasury Mgmt Service Specialist II provides support to the Treasury Management - Specialized Mortgage Services Segment. Prioritizes complex onboardings...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Cash Management Sales Associate

Cash Management Sales Associate

CoBank • Englewood, CO, US
serp_jobs.job_card.full_time
Cash Management Sales Associate.The core responsibility of the Cash Management Sales Associate (CMSA) role is to provide consistent and foundational support to Cash Management Sales Consultants in ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Wealth Management Client Associate (FP)

Wealth Management Client Associate (FP)

Bank of America • Boulder, CO, US
serp_jobs.job_card.full_time
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted