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Customer Service Associate

Customer Service Associate

Superior Home Products IncWentzville, MO, US
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Job Description

Job Description

Superior Home Products, a Wentzville based manufacturer / distributor of cultured marble bath products, custom mirrors, shower enclosures & closet shelving since 1984, is seeking a motivated, energetic, responsible and accountable full time Customer Service / Sales Assistant . The position is a full-time position with day shift hours.

Primary responsibilities for the ideal candidate include :

  • Sales support to dedicated sale staff and their set account customer base
  • Answer incoming calls, monitor order status and initiate calls to schedule delivery and installation
  • Analyze daily schedules and confirm or revise dates as needed
  • Maintain work schedules according to dictated published schedules from Builders
  • Coordinate collection of COD shipments as needed
  • Other various office support tasks

The Ideal candidate will have the following attributes :

  • Detail oriented, energetic and independent worker
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Word, Excel and Outlook
  • Excellent organizational skills
  • Professional and courteous
  • Customer service experience

    • We Offer :

  • Health, Vision and Dental Insurance after 30 days
  • Paid Time Off : including vacation days, sick days and nine paid holidays
  • Company paid Life Insurance
  • 401k
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    Customer Service Associate • Wentzville, MO, US

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