Commercial Lines Customer Service Agent

Job Description

Job Description

At Insure Forward, our greatest asset is our employees. The commitment to our employees is shown by investing in them through a competitive compensation package, professional development opportunities, and having an Employee Stock Ownership. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on the future is what can be expected at Bank Forward…It’s Simply the Forward Way!

Compensation Range : $25.00-$33.00 / hr, Depending on experience.

Benefits : Health (Traditional and HD plan options), Dental, Vision, Medial & Dependent Care FSA, HSA, 401k, Employee Stock Ownership, Company paid Life and Long-term disability insurance, Voluntary paid benefits, Paid Time Off, Holidays. Extended Medical Absence Leave.

Work Hours : Full-time; Monday through Friday, 8-5pm.

Skills / Requirements / Qualifications :

• Maintain new and renewal insurance business.
• Must be licensed in Property / Casualty insurance or be willing to obtain licensing within the first six months of employment.
• Field customer requests involving insurance policies.
• Maintain company specific rates and forms manual for carriers that do not support that information online.
• Review all downloaded activity from carriers for accuracy and handle invoicing for transactions.
• Establish and maintain confidential files and records.
• Efficiently process renewals, endorsements, change requests, claims and deposit premiums.
• Quote and remarket customer accounts as needed.
• High school diploma or GED required.

Equal Opportunity Employer

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