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Forage Harvester Service Technician

Forage Harvester Service Technician

Campbell Tractor & Implement CompanyWendell, ID, US
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Job Description

Job Description

Description : Purpose

Independently performs complex diagnostics, service repairs and maintenance work on customer and / or dealer-owned agricultural and turf equipment. Specialization in Forage Harvesters is a must. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Fo reman.

Responsibilities

  • ? Performs diagnostics and repairs on John Deere equipment and technology
  • ? Mentors Service Technician Trainees and Service Technicians
  • ? Conducts or supports customer clinics
  • ? Performs diagnostics and repairs in the field as required
  • ? Accountable for billable time and assigned work orders
  • ? Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
  • ? May participate in Service EDUCATE Training programs required for the development of skills and knowledge
  • ? Operates and maintains vehicles, tools and equipment required to perform job responsibilities
  • ? Maintains a clean work area and performs work in a neat and orderly fashion
  • ? Follows all safety rules and regulations in performing work assignments
  • ? Maintains current knowledge of John Deere and competitive products
  • ? Specialization in Forage Harvesters

Requirements :

Experience, Education, Skills and Knowledge

  • ? Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
  • ? Experience performing repairs and maintenance using special tools and equipment following

    • Technical Manual procedures on machines of the Technician’s specialty

  • ? Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
  • ? Experience operating vehicles, tools, and equipment for diagnostic purposes
  • ? Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
  • ? Experience working cooperatively in a team environment
  • ? Experience communicating effectively verbally and in writing
  • ? Must have an adequate toolset to perform job responsibilities
  • ? High School Diploma, GED, or equivalent experience required; Associates degree preferred
  • ? Valid driver’s license required; CDL (Commercial Driver’s License) preferred
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    Service Technician • Wendell, ID, US

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