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Salesforce Administrator

Salesforce Administrator

KharonDenver, CO, US
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Job Description

Job Description

TL;DR Kharon is seeking a full-time, Denver-based Salesforce Administrator. This role requires in-office attendance.

RESPONSIBILITIES :

  • Review, validate, and process weekly / monthly reports from resellers, submitted orders, opportunities, and commission reports to ensure accuracy and completeness.
  • Monitor system performance, implement updates and patches, optimize storage, and document configurations and troubleshooting guides.
  • Build and maintain workflow rules, approval processes, and automation using Flows, Rollup Helper, and other tools to streamline business operations.
  • Customize Salesforce with custom objects, fields, record types, page layouts, and validation rules to align with evolving business needs.
  • Provide day-to-day user support by managing Salesforce cases, troubleshooting issues, and implementing proactive solutions to reduce recurring problems.
  • Ensure data quality by performing audits, deduplication, data cleansing, and enforcing governance policies across all records.
  • Manage data imports and exports, ensuring cleanliness and accuracy.
  • Develop and maintain reports and dashboards to track sales performance, pipeline health, and revenue forecasting, ensuring data-driven decision-making.
  • Maintain and troubleshoot Salesforce CPQ to support approvals, quoting, pricing accuracy, and reporting, ensuring compliance with business strategies.
  • Collaborate with sales, finance, and operations teams to refine processes, gather requirements, and implement system improvements that align with company goals.
  • Provide CPQ training and user support through hands-on sessions, self-service materials, and ongoing assistance to improve adoption and efficiency.

QUALIFICATIONS :

  • Must have working expertise in Salesforce CPQ quoting, configuration, and customization.
  • Strong data management skills, including data cleansing, deduplication, imports, and exports.
  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
  • Preferably 3-5+ years of hands-on Salesforce administration experience in a sales-driven or SaaS environment.
  • Salesforce Administrator Certification (ADM-201) required.
  • Certifications such as Advanced Administrator, Platform App Builder, or CPQ Specialist preferred.
  • Familiarity with Agile or Scrum methodologies for system updates and enhancements is a plus.
  • Excellent problem-solving and troubleshooting abilities for user issues and system enhancements.
  • Strong collaboration and communication skills to work effectively with sales, finance, and operations teams.
  • Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce.

    What does that mean? Great question.

    Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today’s leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled.

    When you look at any major global crisis event, we’re providing intelligence that’s at the heart of those circumstances. We connect the dots in a way that’s meaningful. Now, we’re experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for a Director of Growth Marketing to join us as we work to shape the way businesses perceive and navigate global risks.

    Reporting to the Director of RevOps, we are looking for an experienced Salesforce Administrator with extensive CPQ experience and preferably at least a 201-certification, to further enhance how Kharon leverages data to drive strategic decision-making and join us as we work to shape the way businesses perceive and navigate global risks.

    To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful, and we’re growing at a rate that makes us unstoppable. If you’re looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don’t take ourselves seriously but we’re serious about the work we do and there is absolutely no slowing us down.

    To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful, and we’re growing at a rate that makes us unstoppable. If you’re looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don’t take ourselves seriously but we’re serious about the work we do and there is absolutely no slowing us down.

    To keep that momentum going, we do our very best to make sure that each and every team member is completely taken care of. We’re nothing without our people and we strive to offer a package that reflects that. As a Kharon team member, you can expect :

  • Fully sponsored medical, dental, and vision
  • FSA program for both medical and dependent care
  • 401k + Roth with matching and immediate vesting
  • Paid time off + 11 paid holidays
  • If interested in pursuing this position, please visit www.kharon.com to apply.

    Kharon is committed to cultivating and maintaining a workplace that is free from harassment and discrimination.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, sexual orientation or identity, neurodiversity, appearances, age, protected veteran status, or status as a qualified individual with disability.

    The base salary range at Kharon is set between $125,000-$140,000. Please note that this figure does not necessarily include potential bonuses, commissions, benefits, or equity that may be part of the overall compensation package

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