Clinic Administration Assistant (Key West)

Job Title

Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment.

Be the face of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary / receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

Principal Duties and Responsibilities

Under general supervision, follows established company policies and procedures and applies acquired job skills to :

Patient Engagement and Front Desk - Responsibilities may include the following based on location and business need :

• Answering telephone & routing calls to the appropriate person
• Professionally greet all patients and guests.
• Maintain a professional environment at all times. Monitors the reception and waiting areas.
• Distributing incoming mail.
• Obtain necessary signatures to ensure the efficient processing of admissions data in accordance with FMCNA policies and procedures.
• Ensure all aspects of patient confidentiality are maintained at all times

Scheduling and Registration - Responsibilities may include the following based on location and business need :

Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.

Monthly insurance card scanning

Administrative and Additional Responsibilities - Responsibilities may include the following based on location and business need :

Skills

Physical Demands and Working Conditions

Supervision

Education

Experience and Required Skills

EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.