Senior UX Designer Job at Cavallo in Grand Rapids

Cavallo is seeking an experienced and strategic Senior UX Designer, passionate about tackling complex user problems, to join the team. This role is instrumental in shaping the user experience of Cavallo’s enterprise platform, built for distributors who demand efficiency, accuracy, and reliability.

The Senior UX Designer will serve as a champion for users, leading the transformation of intricate operational workflows into intuitive, validated, and user-centric solutions. In close collaboration with product managers, engineers, and stakeholders, this role ensures that a deep understanding of users is embedded into every stage of the product development lifecycle, from initial discovery through final validation.

What You\'ll Do

• Lead User Research & Discovery : Plan and conduct comprehensive qualitative and quantitative user research to uncover deep user insights and unmet needs.
• Architect User-Centered Solutions : Map complex user journeys and flows, and design a clear and scalable information architecture. Translate these artifacts into tangible design solutions that address core user needs.
• Emphasize Prototyping & Validation : Create interactive prototypes at various fidelities, from low-fi wireframes to high-fidelity simulations, to test and validate concepts with real users. You will lead the effort to ensure solutions are effective and intuitive before development begins.
• Champion Usability : Serve as the primary advocate for the user. Translate research findings into actionable design artifacts like personas, journey maps, and wireframes that clearly communicate user challenges and proposed solutions.
• Collaborate for Impact : Partner with Product Managers to define product strategy and roadmaps based on user evidence. Work closely with engineers to ensure the integrity of the user experience is maintained through final implementation.
• Evolve Design Standards : Contribute to our design system, ensuring that all solutions are not only user-validated but also consistent, scalable, and accessible.
• Mentor and Guide : Coach and mentor other designers, fostering a culture of research, collaboration, and continuous improvement within the team.
• Establish UX Processes : Define and evangelize best practices for user research, usability testing, and the overall user-centered design process across the product organization.
• Influence Product Strategy : Use data and research findings to influence key strategic decisions and help shape the long-term vision for the user experience across the Cavallo platform.

What You\'ll Bring : Qualifications

Why Join Cavallo

Key Benefits

About Cavallo

Cavallo is a trailblazing software company based in Grand Rapids, Michigan. Founded in 2003, we’ve been transforming how businesses manage productivity, efficiency, and profitability in the wholesale distribution sector.

Our story began when a small business owner partnered with a software developer to replace clipboards and legal pads with a streamlined inventory management system. Today, we deliver enterprise solutions that integrate with leading platforms and applications, driving growth and innovation for businesses across the country.

At Cavallo, we believe in the power of our team. We’re always looking for talented, driven professionals who thrive in a culture of respect, collaboration, and opportunity.

Ready to join our team? Let’s build something amazing together!

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