Front Office Supervisor
Highgate HotelsChandler, AZ, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionCollege course work in a related field is helpful. Experience in a hotel or a related field is preferred. High School diploma or equivalent is required. Computer experience is required. Customer Services experience is preferred. Flexible and long hours are sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during the entire shift. Maintaining a warm and friendly demeanor at all times. Supervising all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approaching all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attending all hotel required meetings and trainings. Maintaining regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintaining high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Complying with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximizing efforts towards productivity, identifying problem areas, and assisting in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel-related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Performing other duties as requested by management.
Front Office Supervisor
The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities include :
- Greeting and welcoming all guests approaching the Front Desk in accordance with Highgate Hotel standards.
- Maintaining proper operation of the PBX console and ensuring that all hotel standards are met (if applicable).
- Answering guest inquiries about hotel services, facilities, and hours of operation in a timely manner.
- Ensuring logging and delivery of packages, mail, and messages to guests and meeting rooms.
- Reviewing Front Office log and Trace File daily.
- Answering inquiries from guests regarding restaurants, transportation, entertainment, etc.
- Following all cash handling and credit policies.
- Being aware of all rates, packages, and special promotions as listed in the Red Book.
- Being familiar with all in-house groups.
- Being aware of closed out and restricted dates.
- Obtaining all necessary information when taking room reservations and following the rate-quoting scenario.
- Being familiar with hospitality terminology.
- Having knowledge of emergency procedures and assisting as needed.
- Handling check-ins and checkouts in a friendly, efficient, and courteous manner. Using proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehending and being able to operate all relevant aspects of the Front Desk computer system.
- Being able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Being able to complete a bucket check, room rate verification report, and housekeeping report.
- Balancing and preparing individual paperwork for closing of shift according to hotel standards.
- Maintaining and marketing promotions and guest programs.
- Maintaining a clean work area.
- Assisting guests with safe deposit boxes.
Qualifications include :
serp_jobs.job_alerts.create_a_job
Front Office Supervisor • Chandler, AZ, US
Job_description.internal_linking.related_jobs
Starting Hourly Rate / Salario por Hora Inicial : $17.Working at Target means helping all families discover the joy of everyday life.
We bring that vision to life through our values and culture....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join Our Dynamic Team as a Dental Front Office Coordinator at Arrowhead Foothills Dentistry!.Are you passionate about creating a welcoming patient environment and ensuring smooth office operations?...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Vaco Phoenix is looking for an HR Coordinator for a top client in Mesa AZ! The HR Coordinator will handle onboarding, benefits set up, and day-to-day HR duties as well as full cycle recruiting.This...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Our Premier client is looking for an.Assistant Front Office Manager.Assistant Front Office Manager.Front Office in accordance with hotel standards.
The person applying to this position.Four or Five ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Office Supervisor - Home2 Suites by Hilton in Chandler.The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent fee...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Under the Store Director's supervision, an El Super Front End Supervisor is responsible for all front end operation.This position will enforce company policies and procedures regarding cash handlin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Front Office Manager at the Hampton Inn & Suites Glendale Westgate.
This position comes with a $500 SIGN ON BONUS!.The Hampto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good.
As a CoreCivic employee, you can expect : .Paid tim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are growing! Fred Astaire Dance Studios® is excited to be adding to our team.We are currently hiring for a Customer Support Representative.
Do you enjoy making others smile, helping those around ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Annual Compensation : $60,000 - $65,000 DOE.Location : On-site in Central AZ.GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.
At QualDerm we are united in our purpose : to educate, protect, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service & Engagement Executive Team Leader.Working at Target means helping all families discover the joy of everyday life.
We bring that vision to life through our values and culture.Working in a fu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room reve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Experience Coordinator.Reporting to the Clinic Manager, the Patient Experience Coordinator is the owner of the patient's first and last impression and front-office experience and delivers f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Earn cash by matching with real companies that pay you for your opinions.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Join our Dental team at Peoria Dental Smile as a Front Office Coordinator!.Ready to join a dental team that feels like family? We're looking for a warm, organized, and dependable Front Office Coord...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of...
TargetFountain Hills, AZ, USserp_jobs.job_card.full_time
Dental Front Office Coordinator
American Dental CompaniesGlendale, AZ, USAserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
HR Coordinator - Mesa, AZ!
Vaco by HighspringRio Verde, Arizona, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Production Supervisor
Tempur SealyAvondale, AZ, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
(Charleston, SC) - Assistant Front Office Manager (LUXURY HOTEL)
B&B Hospitality Staffing LLCScottsdale, AZ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front Office Supervisor - Home2 Suites by Hilton in Chandler
Peachtree GroupChandler, AZ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front End Supervisor
El SuperPhoenix, AZ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Hotel Front Office Manager
NCG HospitalityGlendale, AZ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Correctional Officer - Saguaro
Core CivicMaricopa, AZ, USserp_jobs.job_card.full_time
Front Office Manager
Fred Astaire Dance StudiosScottsdale, AZ, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Facilities Supervisor
Global Medical ResponseMesa, AZ, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!
DynataFountain Hills, AZ, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front Office Receptionist
My Derm RecruiterSun City, AZ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Executive Team Leader Service & Engagement (Assistant Manager Front End ) - Goodyear, AZ
TargetGoodyear, AZ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front Office Supervisor
Royal Lahaina ResortChandler, AZ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front Office Coordinator
AthleticoSurprise, AZ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Looking for the ultimate side hustle?
Survey AuthorityFountain Hills, AZ, United Statesserp_jobs.job_card.full_time
Dental Front Office Coordinator - Peoria Dental Smile
American Dental CompaniesPeoria, AZ, USAserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply