Property & Casualty Licensed Customer Care Representative

A company is looking for a Customer Care Representative with a Property & Casualty license required.

Key Responsibilities

Deliver exceptional customer service while addressing inquiries related to insurance coverage, rates, and billing

Communicate with customers through various channels and navigate multiple systems to resolve issues

Document customer interactions and collaborate with other departments to address customer needs

Required Qualifications

High School Diploma or equivalent required

Must hold a valid Property & Casualty Producer / Agent License

Minimum of 1-3 years of customer service experience

Experience in a call center environment preferred

Intermediate computer skills with the ability to navigate multiple systems simultaneously