Phlebotomist Patient Services Representative

Primary Job Title : Phlebotomist Patient Services Representative II

Alternate / Related Job Titles :

Phlebotomy Technician

Patient Service Center Specialist

Clinical Lab Support Representative

Location : Elk River, MN

Onsite Flexibility : Onsite

Contract Details :

Position Type : Contract

Contract Duration : 3 months (08 / 25 / 2025 11 / 25 / 2025)

Start : 08 / 25 / 2025

End : 11 / 25 / 2025

Pay Rate : $23.00 $27.00 per hour

Shift Schedule : Central Time Zone (MondayFriday, 9 : 00 AM 5 : 30 PM)

Job Summary :

The Phlebotomist Patient Services Representative II (PSR II) plays a vital role in delivering high-quality healthcare services to patients by performing both clinical and operational duties. The PSR II is responsible for collecting quality blood specimens and preparing them for lab testing, while also managing administrative tasks such as verifying patient information. This role requires exceptional phlebotomy skills, patient communication, and commitment to safety, compliance, and process excellence. Candidates must also be flexible and willing to support multiple sites as needed.

Key Responsibilities :

Perform clinical specimen collection (venipuncture, capillary draws) with skill and accuracy

Conduct pediatric and geriatric collections with a high level of care

Verify and label patient samples accurately post-collection

Maintain proper documentation and patient records

Ensure a clean, professional, and safe environment for patients and staff

Provide exceptional customer service and build patient confidence

Support site closing responsibilities (5 : 30 PM closure)

Adhere to all safety, health, and procedural policies

Travel as needed to support multiple patient service centers or in-office phlebotomy locations

Handle high-volume, fast-paced workflows with minimal supervision

Run testing in addition to phlebotomy services

Required Experience :

Minimum 3 years of phlebotomy experience, including pediatric and geriatric collections

At least 2 years in a Patient Service Center environment preferred

Customer service background in healthcare, retail, or service industry preferred

Experience with data entry / keyboard systems

Nice-to-Have Experience :

Medical assistant or paramedic training

Phlebotomy certification (required in CA, NV, and WA; preferred in other states)

Required Skills :

Excellent phlebotomy and specimen collection skills

Strong interpersonal and customer service abilities

Adaptability and flexibility to support multiple sites

Ability to work independently and under pressure

Reliable transportation and a clean driving record (if travel is required)

Competence in handling confidential information and sensitive patient data

Preferred Skills :

Leadership behaviors and initiative

Experience running in-office testing equipment

Commitment to process improvement and patient satisfaction

Additional Skills :

Adherence to the company dress code and guiding principles

Positive attitude and ability to embrace change

Strong communication across teams and patients

Benefits :

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

About the Client :

Leading provider of diagnostic information services empowering healthier lives. Leveraging the worlds largest clinical lab database, the organization offers data-driven insights to detect and manage diseases, support public health, and improve healthcare outcomes. Committed to quality care, innovation, and equitable access across communities.

About GTT :

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nations largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

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