Customer Success Manager

A company is looking for a Customer Success Manager.

Key Responsibilities

Own post-sales relationships with existing and new customers to grow annual recurring revenue (ARR)

Help improve customer experience through data analysis

Contribute to tutorials and communications while maximizing customer retention

Required Qualifications, Training, and Education

Bachelor's degree

3-5 years of experience in a customer-facing role, preferably in startup SaaS

High computer literacy and ability to learn new software

Demonstrated leadership qualities

Ability to handle multiple priorities