Talent.com
Senior Director of Customer Success
Senior Director of Customer SuccessVirtualVocations • Carrollton, Texas, United States
Senior Director of Customer Success

Senior Director of Customer Success

VirtualVocations • Carrollton, Texas, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Senior Director of Customer Success to lead and expand their Customer Success team.

Key Responsibilities

Lead and manage the Customer Success team, providing mentorship and professional development

Develop and implement strategies to enhance client satisfaction, retention, and growth

Analyze customer data to identify trends and implement solutions for improvement

Required Qualifications and Education

10+ years of experience in customer success or account management, with at least 5 years in a leadership role

Proven track record in driving customer success within a SaaS or technology company

Strong leadership and people management skills

Bachelor's degree in Business, Marketing, or a related field; MBA preferred

Proficiency in customer success platforms and CRM tools

serp_jobs.job_alerts.create_a_job

Director Of Customer • Carrollton, Texas, United States

Job_description.internal_linking.related_jobs
Director of Customer Experience

Director of Customer Experience

VirtualVocations • Garland, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Experience.Key Responsibilities Define key performance metrics and benchmarks for Customer Experience, driving continuous improvement Provide acti...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Client Success Lead

Senior Client Success Lead

VirtualVocations • Grand Prairie, Texas, United States
serp_jobs.job_card.full_time
Client Success Lead (Global Enterprise Partnerships).Key Responsibilities Manage a portfolio of enterprise clients, ensuring high-quality service delivery and relationship management Coordinate ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Senior Director of Services

Senior Director of Services

VirtualVocations • Mesquite, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of Services.Key Responsibilities Define the vision and build a leading AI services organization, recruiting and mentoring a high-performing team Own th...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Senior Manager of Customer Operations

Senior Manager of Customer Operations

VirtualVocations • Garland, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Operations to lead inbound virtual contact center teams.Key Responsibilities Build and maintain a high-performance culture by setting goals and...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Senior Director of Customer Service

Senior Director of Customer Service

VirtualVocations • Garland, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director, Consumer & Customer Service.Key Responsibilities Set the customer service vision and strategy in partnership with senior leadership to deliver exceptio...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President of Customer Success

Vice President of Customer Success

VirtualVocations • Fort Worth, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Vice President of Implementation and Customer Success.Key Responsibilities Direct the implementation of virtual cardiology solutions and develop scalable processes Des...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Customer Success Specialist

Senior Customer Success Specialist

VirtualVocations • Plano, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Specialist responsible for managing client incentive and recognition programs. Key Responsibilities Ensure smooth operation of client programs an...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

ServiceNow • Addison, TX, US
serp_jobs.job_card.full_time
Senior Customer Success Manager.It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today Servic...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Success Lead

Customer Success Lead

VirtualVocations • Irving, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Lead (Fully-Remote).Key Responsibilities Lead, coach, and develop a high-performing Customer Success team Define and implement customer success strate...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Principal Customer Success Manager

Principal Customer Success Manager

VirtualVocations • Fort Worth, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Principal Customer Success Manager to lead strategic customer relationships across valuable accounts. Key Responsibilities Manage a portfolio of strategic enterprise cus...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocations • Fort Worth, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Success Mid Market.Key Responsibilities Lead and develop a team of Customer Success Managers to achieve adoption, retention, and expansion goal...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Deployment Success Manager

Senior Deployment Success Manager

VirtualVocations • Arlington, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Deployment Success Manager to lead and manage deployments while ensuring customer satisfaction. Key Responsibilities Demonstrate proficiency in the Workday HCM an...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Customer Success Manager

Customer Success Manager

VirtualVocations • Fort Worth, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager (AI SaaS) to manage relationships and drive adoption across dealership accounts. Key Responsibilities Own post-onboarding success for a portfoli...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director, Customer Success

Director, Customer Success

Simpson Strong-Tie • McKinney, TX, United States
serp_jobs.job_card.full_time
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry.We maintain a reputation as a trusted manufacturer, partner, and corporate citi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocations • Plano, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success.Key Responsibilities Design and execute the scaled customer success strategy across North America Lead, coach, and develop a high-performi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sr Director, Customer Advocacy

Sr Director, Customer Advocacy

Pluralsight, LLC • Westlake, TX, United States
serp_jobs.job_card.full_time
We are seeking a Senior Director of Customer Advocacy & Voice of the Customer (VoC) to be the strategic leader reporting to the Global SVP of Customer Success. This high-impact role is the engine of...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Success Senior Analyst

Customer Success Senior Analyst

VirtualVocations • Carrollton, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Analyst, Customer Success.Key Responsibilities Analyze customer data to drive insights and improve customer success strategies Collaborate with cross-functional...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Client Success Lead

Client Success Lead

VirtualVocations • Mesquite, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Regional Client Success Lead to support client relationship management for regional accounts.Key Responsibilities Develop and maintain strong client relationships to su...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted