Site Manager

Site Manager

The Site Manager has overall leadership responsibility for the ongoing operational support of three to five Fixed Radiology Imaging sites. In this capacity, the site manager will develop and execute strategies for resource management, topline growth, and the patient experience within their sites. Critical to success in the role is maintaining a high standard of staff performance across all sites, shifts and modalities. The Site Manager leads planning and implementation strategies aimed at building organizational performance and operational success, new service launches, system implementations / upgrades, and other initiatives impacting site operations.

Specific duties include, but are not limited to :

• Plans, organizes, develops, implements, and interprets the programs, goals, objectives, policies and procedures necessary for providing quality care and maintaining a high performing operation.
• Responsible for leading staff management, budget management, maintaining relationships with referring offices and ongoing customer service issues.
• Reviews site activities and recommends / makes changes to better utilize facilities, services, or staff.
• Monitor performance and profitability of services offered at the center and communicate in a timely manner to management if there are any issues that impact the operation.
• Provides ongoing and timely communication to management and staff regarding center performance, staff performance, events, issues, etc.
• Maintains positive interactions at all times with payors, referring offices, patients, staff, and the Radiologists.
• Administers quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, administrative functions, and service recovery.
• Assists local management and sales team in maintaining relationships with outside referring physician offices via personal visits and / or ensuring highest quality of customer service functions.

Position Requirements :

Desired Natural Abilities and Operating Style :

While one part of the success of the role will be based on solid knowledge of radiology and the clinic operations, successful execution of this role will require that the candidate also have certain natural abilities and an operating style that suits the culture. Qualities that are called for include :

Drive Execution and Results :

Operational Excellence :

Financial Acumen :

Communication & Interpersonal Effectiveness :

Build Organizational Relationships :

Physical Requirements :

Standard office environment.

More than 50% of the time :

Less than 50% of the time :

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.